vs.

Vonage

vs

Plivo

?

Looking for which SMS provider will be the best for your use case among

Vonage

vs

Plivo

?

Compare

Vonage

vs

Plivo

head-to-head on factors such as their

features, pricing, latency, deliverability and more.

Integrate now

A Quick Introduction

Introducing

Vonage vs Plivo (2023)

,

two industry leading SMS vendors that are transforming the way businesses connect with their audience

What is

Vonage

?

Vonage's SMS API helps you create customer journeys through conversations—even within the context of your app. With it's private SMS communication, your users can seamlessly and safely book appointments, confirm deliveries, and more. Check more details.

What is

Plivo

?

Plivo is a leading cloud communications platform that specializes in SMS (Short Message Service) solutions. It empowers businesses to send and receive text messages programmatically, facilitating seamless communication with customers and clients across the globe.

What is

Vonage

?

Vonage's SMS API helps you create customer journeys through conversations—even within the context of your app. With it's private SMS communication, your users can seamlessly and safely book appointments, confirm deliveries, and more. Check more details.

What is

Plivo

?

Plivo is a leading cloud communications platform that specializes in SMS (Short Message Service) solutions. It empowers businesses to send and receive text messages programmatically, facilitating seamless communication with customers and clients across the globe.

Comparative Guide:

Vonage vs Plivo (2023)

In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.

Features

Interactive Voice Response

Vonage

Supported

Plivo

Supported

Recording and Transcriptions

Vonage

Supported

Plivo

Supported

Carrier Route Optimization

Vonage

Supported

Plivo

Supported

Free Inbound SMS

Vonage

Not Supported

Plivo

Not Supported

Concatenation

Vonage

Supported

Plivo

Supported

Cost

Dedicated Number

Vonage

$0.99/month

Plivo

$1/month
Incoming SMS

Vonage

$0.0063/ message

Plivo

$0.0065/ message
Outgoing SMS

Vonage

$0.0068/ message

Plivo

$0.0065/ message

Security

Encryption

Vonage

TLS
AES 256

Plivo

TLS/ HTTP
AES 256
Certification

Vonage

ISO/IEC 27001:2013

Plivo

SOC 2
Compliance

Vonage

HIPPA

Plivo

GDPR
HIPPA
PCI DSS
Authentication IDs/Tokens

Vonage

Yes

Plivo

Yes

Rate Limits

Outbound Throughput Limit Range

Vonage

1-100 MPS
0.25-100 MPS

Plivo

Character Limits Accepted

Vonage

3200 Concatenated/ 160

Plivo

1600 Concatenated/ 160

Features

Cost

Security

Rate Limits

Calculate your Savings, one step at a time!

SMS Price Comparison Calculator

Step 1: Choose Numbers

What numbers will you use to send and receive messages?

Step 2: SMS Sending

How many SMS messages will you be sending per month?

Step 3: SMS Receiving

How many SMS messages are you expecting to receive per month?

Price Comparison

Vonage

$0.00

Plivo

$0.00

Pros and Cons:

Vonage vs Plivo (2023)

Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.

Vonage

Extended Features

Vonage API provides an array of extended features to manage SMS and voice calls, enhancing communication capabilities.

Quick Delivery Response

The API offers fast delivery response, ensuring messages reach recipients promptly and reliably.

Affordable Pricing

Users appreciate the competitive pricing, making it a cost-effective choice for SMS and voice communication needs.

Easy Integration

The platform is user-friendly, and the API documentation provided is excellent, making it easy to integrate with different programming languages.

Reliable Service

Vonage is praised for its stability and reliability, ensuring a seamless communication experience for businesses.

Non-intutive Dashboard

Some users find the dashboard confusing and difficult to use, especially during API integration.

Integration Difficulty

A few users have found the initial API integration process to be somewhat intimidating, which may require a learning curve.

Limited Billing Options

Users have requested more flexibility in billing options, such as providing the billing in USD instead of Euro.

SMS Delivery to Specific Countries

The cost of sending SMS to some countries, especially in the Middle East, has been highlighted as relatively expensive.

Lack of Analytics

Some users have mentioned the need for better analytics capabilities to track and analyze communication data effectively.

Plivo

Robust API

Plivo offers a robust and easy-to-use API for Voice and SMS communication. This makes it a good choice for developers who want to integrate communication features into their applications.

Flexible BYOC Options

Plivo offers flexible BYOC (Bring Your Own Carrier) options, which allows businesses to use their own carriers for voice and SMS traffic. This can save businesses money on their communication costs.

Diverse Local Number Support

Plivo supports a diverse range of local numbers, which makes it a good choice for businesses that want to reach customers in multiple countries.

Good Pricing

Plivo offers competitive pricing for its services. This makes it a good choice for businesses on a budget.

Intuitive User Interface

Plivo's user interface is easy to use and navigate. This makes it a good choice for businesses of all sizes.

Customer Support

Some users have reported that Plivo's customer support is not as responsive or helpful as they would like.

Limited Features

Plivo may not offer as many advanced features as some of its competitors. This could limit its appeal for certain use cases.

Security Breaches

Plivo has been the victim of several security breaches in recent years. This has raised concerns about the security of its platform.

Heading

Pros

Cons

Vonage

Extended Features

Vonage API provides an array of extended features to manage SMS and voice calls, enhancing communication capabilities.

Quick Delivery Response

The API offers fast delivery response, ensuring messages reach recipients promptly and reliably.

Affordable Pricing

Users appreciate the competitive pricing, making it a cost-effective choice for SMS and voice communication needs.

Easy Integration

The platform is user-friendly, and the API documentation provided is excellent, making it easy to integrate with different programming languages.

Reliable Service

Vonage is praised for its stability and reliability, ensuring a seamless communication experience for businesses.

Non-intutive Dashboard

Some users find the dashboard confusing and difficult to use, especially during API integration.

Integration Difficulty

A few users have found the initial API integration process to be somewhat intimidating, which may require a learning curve.

Limited Billing Options

Users have requested more flexibility in billing options, such as providing the billing in USD instead of Euro.

SMS Delivery to Specific Countries

The cost of sending SMS to some countries, especially in the Middle East, has been highlighted as relatively expensive.

Lack of Analytics

Some users have mentioned the need for better analytics capabilities to track and analyze communication data effectively.

Plivo

Robust API

Plivo offers a robust and easy-to-use API for Voice and SMS communication. This makes it a good choice for developers who want to integrate communication features into their applications.

Flexible BYOC Options

Plivo offers flexible BYOC (Bring Your Own Carrier) options, which allows businesses to use their own carriers for voice and SMS traffic. This can save businesses money on their communication costs.

Diverse Local Number Support

Plivo supports a diverse range of local numbers, which makes it a good choice for businesses that want to reach customers in multiple countries.

Good Pricing

Plivo offers competitive pricing for its services. This makes it a good choice for businesses on a budget.

Intuitive User Interface

Plivo's user interface is easy to use and navigate. This makes it a good choice for businesses of all sizes.

Customer Support

Some users have reported that Plivo's customer support is not as responsive or helpful as they would like.

Limited Features

Plivo may not offer as many advanced features as some of its competitors. This could limit its appeal for certain use cases.

Security Breaches

Plivo has been the victim of several security breaches in recent years. This has raised concerns about the security of its platform.

Real Voices, Real Experiences

Don't just take our word for it. Hear directly from users on G2 who have used

Vonage

and

Plivo

firsthand

Reviews for
Vonage
4.3
"

Happy experience with Vonage SMS!

The Vonage API has an extended features to manage SMS, Voice Calls using the API provided by Vonage API. The API always has a quick delivery response & transition routes. The Vonage dashboard looks clumsy and it always makes me feel difficult about integrating the API. It can be much easy & the User Experience should be simplified.

Vardhan M.

Small Business Owner

"

Go to for your Authentication!

The documentation is very easy for our developers to understand and integrate within our platform. When we have questions or need assistance, we are able to get direct support. When it comes to support tickets, due to the way we are structured, sometimes it can route to the wrong team.

Michael G.

Platform Experience

Reviews for
Plivo
4.5
"

So far, so good!

Plivo is a pretty easy platform to understand, especially with a background of working at a SaaS company. Plivo is our chosen SMS provider for our advocate/supporter activation texts - I haven't had any need to reach out to support, though, so I can't comment on their customer service level. Similarly to most SaaS softwares, there are SO many ways to do the same thing.

Becca P.

SaaS Customer Success Enablement

"

A handy tool for life and business!

I like the simplicity. Plivo has a lot of docs, integration libraries and ways to use in business and life scenarios. And this makes it awesome tool for everyday tasks (like call forwarding) and for real business cases (like complex ivrs and so on). It not related to Plivo, but sometimes there are issues with sms A numbers, ability to change call A numbers, but it's all about call providers, and service cannot be responsible for that.

Alexander R.

Software Engineer

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vs.
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Implement a powerful stack for your notifications
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