vs.

Karix

vs

Gupshup

?

Looking for which SMS provider will be the best for your use case among

Karix

vs

Gupshup

?

Compare

Karix

vs

Gupshup

head-to-head on factors such as their

features, pricing, latency, deliverability and more.

Integrate now

A Quick Introduction

Introducing

Karix vs Gupshup (2023)

,

two industry leading SMS vendors that are transforming the way businesses connect with their audience

What is

Karix

?

Karix’s SMS platform enables enterprises to easily integrate with Business APIs and harness the power of SMS as a medium to communicate with their target customers. Check its comparison in terms of cost, features, security, reviews and other factors.

What is

Gupshup

?

Gupshup is a prominent SMS vendor known for its versatile messaging platform, empowering businesses and developers with rich communication tools and chatbot integration capabilities. Let's check how Sinch fares against other SMS vendors.

What is

Karix

?

Karix’s SMS platform enables enterprises to easily integrate with Business APIs and harness the power of SMS as a medium to communicate with their target customers. Check its comparison in terms of cost, features, security, reviews and other factors.

What is

Gupshup

?

Gupshup is a prominent SMS vendor known for its versatile messaging platform, empowering businesses and developers with rich communication tools and chatbot integration capabilities. Let's check how Sinch fares against other SMS vendors.

Comparative Guide:

Karix vs Gupshup (2023)

In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.

Features

Interactive Voice Response

Karix

Supported

Gupshup

Supported

Recording and Transcriptions

Karix

Supported

Gupshup

Supported

Carrier Route Optimization

Karix

Supported

Gupshup

Supported

Free Inbound SMS

Karix

Supported

Gupshup

Supported

Concatenation

Karix

Supported

Gupshup

Supported

Cost

Dedicated Number

Karix

$0.0076/ month

Gupshup

$1/month
Incoming SMS

Karix

FREE

Gupshup

$0.028/ message
Outgoing SMS

Karix

$0.0048/ message

Gupshup

$0.028/ message

Security

Encryption

Karix

TLS

Gupshup

TLS
AES 256
Certification

Karix

ISO/IEC 27001:2013
ISO 9001:2015

Gupshup

ISO/IEC 27001
SOC 2
Compliance

Karix

NA

Gupshup

CCPA
GDPR
LGPD
Authentication IDs/Tokens

Karix

Yes

Gupshup

Yes

Rate Limits

Outbound Throughput Limit Range

Karix

NA
20 MPS

Gupshup

Character Limits Accepted

Karix

160

Gupshup

2500 Concatenated / 160

Features

Cost

Security

Rate Limits

Calculate your Savings, one step at a time!

SMS Price Comparison Calculator

Step 1: Choose Numbers

What numbers will you use to send and receive messages?

Step 2: SMS Sending

How many SMS messages will you be sending per month?

Step 3: SMS Receiving

How many SMS messages are you expecting to receive per month?

Price Comparison

Karix

$0.00

Gupshup

$0.00

Pros and Cons:

Karix vs Gupshup (2023)

Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.

Karix

Quick delivery

SMS messages are delivered quickly, usually within seconds. This is important for time-sensitive messages, such as appointment reminders or shipping notifications.

Personalization

Karix allows you to personalize your SMS messages with the recipient's name, location, and other information. This can help to increase engagement and click-through rates.

Reporting and analytics

Karix provides detailed reporting and analytics on your SMS campaigns. This data can help you to track the performance of your campaigns and make improvements.

Affordable pricing

Karix offers a variety of pricing plans to fit your budget. You can also get a free trial to test out the service before you commit.

Not all countries are supported

Karix does not support all countries. If you need to send SMS messages to a country that is not supported, you will need to use a different provider.

Some features are limited on the free plan

The free plan for Karix is limited to 100 SMS messages per month. If you need to send more than that, you will need to upgrade to a paid plan.

Customer support can be slow

Some users have reported that customer support can be slow to respond. However, Karix does offer 24/7 support, so you should be able to get help if you need it.

Gupshup

Easy Integration

Users find Gupshup's platform easy to integrate with their systems, making it convenient to use for WhatsApp promotions and SMS services.

Quick Template Approval

Gupshup's approval process for WhatsApp templates is fast, allowing users to start their campaigns promptly.

Cost-Effective

Gupshup offers competitive pricing for SMS and WhatsApp services, making it an attractive option for businesses looking to promote their products or services.

Technical Comfort

Users appreciate the platform's technical aspects, which allow them to create WhatsApp templates without complications.

Dedicated Support

Some users have experienced good support from the Gupshup team, with dedicated account managers assisting them with their queries and requirements.

Complicated Reports

Some users find the reporting system to be complex, making it difficult to obtain specific click reports for selected dates.

Template Rejection Communication

Users would like more detailed communication when their WhatsApp templates are rejected, helping them understand the reasons and make improvements.

Integration Issues

A few users encountered errors and difficulties when integrating Gupshup with other software.

Lack of Instant Support

Some users felt that support response times could be improved, especially when dealing with urgent issues.

User Interface

There were suggestions for improving the user interface to enhance the visual and overall user experience.

Heading

Pros

Cons

Karix

Quick delivery

SMS messages are delivered quickly, usually within seconds. This is important for time-sensitive messages, such as appointment reminders or shipping notifications.

Personalization

Karix allows you to personalize your SMS messages with the recipient's name, location, and other information. This can help to increase engagement and click-through rates.

Reporting and analytics

Karix provides detailed reporting and analytics on your SMS campaigns. This data can help you to track the performance of your campaigns and make improvements.

Affordable pricing

Karix offers a variety of pricing plans to fit your budget. You can also get a free trial to test out the service before you commit.

Not all countries are supported

Karix does not support all countries. If you need to send SMS messages to a country that is not supported, you will need to use a different provider.

Some features are limited on the free plan

The free plan for Karix is limited to 100 SMS messages per month. If you need to send more than that, you will need to upgrade to a paid plan.

Customer support can be slow

Some users have reported that customer support can be slow to respond. However, Karix does offer 24/7 support, so you should be able to get help if you need it.

Gupshup

Easy Integration

Users find Gupshup's platform easy to integrate with their systems, making it convenient to use for WhatsApp promotions and SMS services.

Quick Template Approval

Gupshup's approval process for WhatsApp templates is fast, allowing users to start their campaigns promptly.

Cost-Effective

Gupshup offers competitive pricing for SMS and WhatsApp services, making it an attractive option for businesses looking to promote their products or services.

Technical Comfort

Users appreciate the platform's technical aspects, which allow them to create WhatsApp templates without complications.

Dedicated Support

Some users have experienced good support from the Gupshup team, with dedicated account managers assisting them with their queries and requirements.

Complicated Reports

Some users find the reporting system to be complex, making it difficult to obtain specific click reports for selected dates.

Template Rejection Communication

Users would like more detailed communication when their WhatsApp templates are rejected, helping them understand the reasons and make improvements.

Integration Issues

A few users encountered errors and difficulties when integrating Gupshup with other software.

Lack of Instant Support

Some users felt that support response times could be improved, especially when dealing with urgent issues.

User Interface

There were suggestions for improving the user interface to enhance the visual and overall user experience.

Real Voices, Real Experiences

Don't just take our word for it. Hear directly from users on G2 who have used

Karix

and

Gupshup

firsthand

Reviews for
Karix
1.7
"

Issue with customer service!

No challenges faced with the product. We use the API for sending sms. Its a 2 way channel where the customer sends us an SMS and our team responds to them via an API. However their customer service is very slow. The account managers assigned to our account lack responsibility towards us. Invoices are not received on time and they do not track payments as well.

Verified User

Mid-Market

"

Not too good!

We fed up with the way that they responded when we needed their support at a crucial time. We immediately reached out to a customer-centric vendor and moved on without a second thought. I don't think they've resolved any business problem apart from providing a general sms service. We're disappointed with your support, team Karix.

Mohammed S.

Tech Customer Support Lead

Reviews for
Gupshup
4.4
"

User friendly team portal that provides real time solutions!

The Gupshup team portals are very user-friendly which provide real-time solutions. The gupshup team proactively works on all the requests raised. The SPOCs from Gupshup are helpful, receptive, and solution-oriented. The transaction ID format is non-compatible with excel format. Gupshup should look into changing the format.

Antara N.

Enterprise

"

Unreliable Business Partner!

There's never any time when I've heard a no from my sales PoC. Whatever customizations are required, the PoC ensures that the same is getting done. Timely completion of the work is the only place where I felt things could have been better. For the project at least, where we collaborated, deadlines were pushed a lot, which sort of affected our go-live plans twice. Hope the same gets better in the coming time.

Mukund K.

Chief-of-staff

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