USER PREFERENCES

Build user-centric notifications that respect your users preferences

With SuprSend’s easy to use preferences toolkit and flexible API, your users can always decide which notifications they want to receive and on what channels

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Why are notification preferences a must for any product?

User Delight

When users have control over their notifications, they're more likely to engage with the notifications

Reduced user churn

Users are less likely to leave the platform due to notification fatigue and stick longer and more engaged with your product

Increased brand loyalty

Users stick with the brands longer when they feel that their needs and preferences are being prioritized
PREFERENCE CENTRE
Get user preferences with a ready preference centre
  • Add well-designed preference centre into your app that's simple and intuitive
  • Provide granular control to users across notification categories, channels, and frequency with a user-friendly interface
  • Design your own UI with ready components and flexible APIs
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HOSTED PAGE
Go live instantly with hosted preference page
  • Gain immediate access to user preferences with a hosted page
  • No development effort or UI design required
  • Use it to take user preferences out of product

Ready for any level of preference control

Target users on their preferred channel

Users can choose which notification channels they prefer - email, SMS, and in-app notifications. Make sure that user is notified on at least one channel for important notifications

Users choose the notifications they want to receive

Users can opt-out from specific notifications and reduce notification fatigue. This saves users from disengaging with the platform due to being overwhelmed

Tailored notification frequency

Users can customize how often they want to receive notifications,  get updates in real-time or on a schedule that works best for them

Conditional preferences

Users can set complex conditions like if they want to mute certain type of notifications, or not get alerts on offline channels when they are active on the app

MULTI-TENANT PREFERENCES
Multi-tenant preference management: Give Power to your customers and their End Users
Empower your customers to control notification preferences for their end users when your product sits on their website / product. SuprSend offers three levels of preference control: business, brand, and end user, ensuring delightful notification experience at all levels..
ADMIN PANEL
Effortlessly manage preferences without breaking your live code
  • Build even the most complex preference control simply from the dashboard
  • Preview changes before making it live
  • Easily iterate and add new notification categories without touching your code
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SMART ORCHESTRATION
Automated user preferences handled for you
User preferences are automatically validated at workflow run, so you don’t have to manage it at your end. Any user changes are always synced in real-time, guaranteeing notifications always align with user's latest preference settings
    OBSERVABILITY
    Know when someone opts out
    You can always see what channels or categories any user has opted-out for each subscriber on the dashboard itself, giving you real-time visibility into user preferences
    PREFERENCE API
    Programmatically control preferences through API
    Update User Preferences dynamically for both your customers and their end users using our REST-ful APIs

      Implement a powerful stack for your notifications

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