Bring Your Own Cloud (BYOC) to SuprSend
The complete notification infrastructure on your terms: built into your existing stack, deployed in your own cloud, and backed by a team that has operated it at scale.
Customer data never leaves your cloud
SuprSend runs as a data plane inside your AWS, GCP, or Azure account: your events, payloads, and subscriber data never leave your VPC. SuprSend’s control plane handles deployments, upgrades, and monitoring. Managed like SaaS, hosted in your cloud.
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Use your cloud, your way
Run SuprSend clusters inside your own AWS, GCP, or Azure account and keep data in your existing cloud environment. BYOC gives you the flexibility to manage infrastructure costs, procurement, and any applicable committed use discounts or reserved instances directly with your provider, within your own cloud account.
Keep your data where you need it
BYOC helps you satisfy your regulatory, procurement, and internal security policies by keeping data and infrastructure within your own cloud environment. Get the managed service you want, with the controls you need.
Offload operations, not oversight
SuprSend’s control plane ships deployments, upgrades, and security patches and streams telemetry, logs, and delivery health into a single dashboard. Your team keeps full control of the underlying infrastructure.
Clear roles, no surprises
SuprSend’s responsibility
Customer responsibility
Uptime
Ensures 99.99% cluster uptime
Ensures SuprSend has appropriate IAM access to the customer environment
Provisioning
Automates provisioning and scaling of clusters
Sets up cloud accounts and IAM access
Deployment & Upgrades
Automatically applies minor versions, security patches and major upgrades
Triggers major upgrades and sets maintenance windows if applicable
Backups
Automates backups to customer-owned storage buckets
Configures backup schedule with cloud providers to meet RTO/RPO requirements
Billing
Meters and charges for vCPU and RAM at per-hour level
Manages Cloud usage commitments, discounts and region quotas with cloud providers
Experts by your side,
at every step
Global Support, 24/7
Our team has 100% global coverage. No matter where you are, we’re always available to resolve issues and keep your operations running smoothly.
Dedicated team of experts
Get direct access to talented engineers. From onboarding to optimizations, our expert team is here to provide personalized, hands-on support whenever you need it.
Migration & Success Support
Our team ensures a smooth transition to SuprSend while guiding you with best practices for scaling. We’re dedicated to your long-term success, every step of the way.
Other ways to use SuprSend
SaaS (Cloud)
BYOC
Self-Hosted
Data plane
SuprSend
Customer
Customer
Control plane
SuprSend
SuprSend
Customer
Setup
No setup required
Moderate setup
SuprSend assisted setup
Scaling
Managed by SuprSend
Scales via SuprSend control plane
Customer
Maintenance
Fully managed
Shared responsibility
Customer
Uptime SLA
Owned by SuprSend
Shared
No uptime SLA
TCO
• SuprSend platform fee
• 2-3 weeks integration effort
• SuprSend license fee
• SuprSend support fee
• Your Cloud Cost
• 2-3 weeks integration effort
• SuprSend platform fee
• SuprSend’s Annual Maintenance
• Your Cloud Cost
• Your DevOps Engineer for deployment and maintenance
• 2-3 weeks integration effort
Support
Frequently Asked Questions
We're here to help with any questions you have about plans, pricing, and supported features.
What is BYOC (Bring Your Own Cloud) in SuprSend?
BYOC is a deployment model where SuprSend runs inside your own cloud account, with your notification data staying in your VPC while SuprSend operates the software for you. You provide the cloud environment, and SuprSend manages the platform layer: provisioning, updates, and monitoring. It gives you the data residency of self-hosting with an operating experience closer to SuprSend Cloud.
How is BYOC different from self-hosted and from SuprSend Cloud?
The three models sit on a gradient of who runs what. With SuprSend Cloud, SuprSend runs everything in its own environment. With BYOC, your data plane runs in your cloud account while SuprSend operates the control plane, so responsibility is shared. With self-hosted, both the data plane and the control plane run in your environment and your team operates all of it. BYOC is the middle path: your data never leaves your account, but you offload most of the operational work to SuprSend.
Why would we choose BYOC over self-hosting SuprSend?
Choose BYOC when you need your data to stay in your own cloud but you do not want to operate the platform yourself. Self-hosting gives you maximum control and asks your team to own uptime, scaling, upgrades, and backups. BYOC keeps the same data boundary while SuprSend handles upgrades, monitoring, and day-to-day platform operations, so you get sovereignty without the full operational burden.
Where does our data live in a BYOC deployment?
All of your notification data stays inside your own cloud account. Recipient data, message content, and delivery logs run in the data plane deployed in your VPC, and they never move to SuprSend's environment. This is what lets regulated teams keep recipient PII inside their own compliance boundary.
What can SuprSend access in our environment?
SuprSend's control plane operates the deployment through scoped, least-privilege access and does not hold a copy of your data. In a standard BYOC model, the control plane pushes updates and configuration and reads health metrics, while your data stays in your data plane under your own controls.
Do we need to open inbound ports to SuprSend?
The best-practice BYOC model uses egress-only, identity-based connectivity, so you do not open inbound ports into your cloud. Your environment reaches out to the control plane rather than the control plane reaching in, which is what keeps the setup passable in a security review.
Can we audit and revoke SuprSend's access?
Yes. In a well-designed BYOC deployment, the vendor's actions inside your account are logged to your own audit trail, and you can revoke access at any time. Because the environment is your cloud account, your existing IAM, logging, and network controls govern it.
Is data encrypted in a BYOC deployment?
Yes. Data in transit uses TLS, and data at rest uses the encryption of the storage in your own cloud account, under keys you control. Because the data plane is yours, the encryption standard and key management follow your cloud's controls rather than a third party's.
What do we need to provide to run BYOC?
You provide a cloud account (AWS, GCP or Azure), where SuprSend provisions a dedicated, VPC-isolated environment for your deployment. SuprSend handles the provisioning and the platform setup
Who handles upgrades, scaling, and maintenance?
SuprSend operates the platform layer, including upgrades, monitoring, and scaling through the SuprSend app, while you own the cloud environment it runs in. This is the shared-responsibility split: SuprSend keeps the software current and healthy, and your team owns the cloud account, the network, and the infrastructure policies around it.
Who is BYOC for?
BYOC is built for teams that must keep data in their own cloud for compliance or residency reasons but prefer not to operate the platform themselves. It fits regulated industries like fintech, insurance, and healthcare, and teams with committed cloud spend they want to use.
How do we get BYOC, and is it generally available?
BYOC is offered on the Enterprise plan and set up with SuprSend's team, who provision the environment in your cloud account.
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