vs.

Bandwidth

vs

Vonage

?

Looking for which SMS provider will be the best for your use case among

Bandwidth

vs

Vonage

?

Compare

Bandwidth

vs

Vonage

head-to-head on factors such as their

features, pricing, latency, deliverability and more.

Integrate now

A Quick Introduction

Introducing

Bandwidth vs Vonage (2024)

,

two industry leading SMS vendors that are transforming the way businesses connect with their audience

What is

Bandwidth

?

Bandwidth is cloud-based communication platform providing APIs for voice, messaging, and 911 services, enabling developers to integrate real-time communication into their applications.

What is

Vonage

?

Vonage's SMS API helps you create customer journeys through conversations—even within the context of your app. With it's private SMS communication, your users can seamlessly and safely book appointments, confirm deliveries, and more. Check more details.

What is

Bandwidth

?

Bandwidth is cloud-based communication platform providing APIs for voice, messaging, and 911 services, enabling developers to integrate real-time communication into their applications.

What is

Vonage

?

Vonage's SMS API helps you create customer journeys through conversations—even within the context of your app. With it's private SMS communication, your users can seamlessly and safely book appointments, confirm deliveries, and more. Check more details.

Comparative Guide:

Bandwidth vs Vonage (2024)

In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.

Features

Interactive Voice Response

Bandwidth

Supported

Vonage

Supported

Recording and Transcriptions

Bandwidth

Supported

Vonage

Supported

Carrier Route Optimization

Bandwidth

Supported

Vonage

Supported

Free Inbound SMS

Bandwidth

Supported

Vonage

Not Supported

Concatenation

Bandwidth

Supported

Vonage

Supported

Cost

Dedicated Number

Bandwidth

$0.035/ month

Vonage

$0.99/month
Incoming SMS

Bandwidth

FREE

Vonage

$0.0063/ message
Outgoing SMS

Bandwidth

$0.005/ message ++

Vonage

$0.0068/ message

Security

Encryption

Bandwidth

TLS

Vonage

TLS
AES 256
Certification

Bandwidth

ISO/IEC 27001:2013
SOC 2 Type II

Vonage

ISO/IEC 27001:2013
Compliance

Bandwidth

CPNI
GDPR 7 HIPPA
US State Privacy Laws

Vonage

HIPPA
Authentication IDs/Tokens

Bandwidth

Yes

Vonage

Yes

Rate Limits

Outbound Throughput Limit Range

Bandwidth

1-100 MPS
1-100 MPS

Vonage

Character Limits Accepted

Bandwidth

160

Vonage

3200 Concatenated/ 160

Features

Cost

Security

Rate Limits

Calculate your Savings, one step at a time!

SMS Price Comparison Calculator

Step 1: Choose Numbers

What numbers will you use to send and receive messages?

Step 2: SMS Sending

How many SMS messages will you be sending per month?

Step 3: SMS Receiving

How many SMS messages are you expecting to receive per month?

Price Comparison

Bandwidth

$0.00

Vonage

$0.00

Pros and Cons:

Bandwidth vs Vonage (2024)

Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.

Bandwidth

Very responsive customer support

Users appreciate Bandwidth's quick response times and the understanding nature of their representatives, especially when it comes to setting up calls and making changes.

Easy portal access

Users find it beneficial that they can make changes on the fly without needing an ITSP team, thanks to Bandwidth's user-friendly portal.

Reliable and fluid services

Users highlight Bandwidth's reliability in services like numbering API, porting, and emergency services, making their jobs easier.

Worldwide coverage

Bandwidth is praised for its worldwide coverage and the ability to manage legal and regulatory requirements for different countries.

Self-service options

Users like the self-service options available through Bandwidth's portal, which makes managing telecom services more efficient.

Pricing for mid-sized companies

Some users find Bandwidth's pricing to be less competitive for mid-sized companies, especially concerning international rates.

Limited real-time tracking

Users mention the lack of real-time usage and billing tracking, which can be inconvenient.

Slow exports

Exporting data from Bandwidth's system is noted to be slow at times.

Difficulty in managing numbers by country

Users find it challenging to navigate Bandwidth's system when managing number requirements by country.

User interface quirks

Some users mention quirks in Bandwidth's dashboard, such as limitations and difficulties in adding CNAM to numbers upon port order entry.

Vonage

Extended Features

Vonage API provides an array of extended features to manage SMS and voice calls, enhancing communication capabilities.

Quick Delivery Response

The API offers fast delivery response, ensuring messages reach recipients promptly and reliably.

Affordable Pricing

Users appreciate the competitive pricing, making it a cost-effective choice for SMS and voice communication needs.

Easy Integration

The platform is user-friendly, and the API documentation provided is excellent, making it easy to integrate with different programming languages.

Reliable Service

Vonage is praised for its stability and reliability, ensuring a seamless communication experience for businesses.

Non-intutive Dashboard

Some users find the dashboard confusing and difficult to use, especially during API integration.

Integration Difficulty

A few users have found the initial API integration process to be somewhat intimidating, which may require a learning curve.

Limited Billing Options

Users have requested more flexibility in billing options, such as providing the billing in USD instead of Euro.

SMS Delivery to Specific Countries

The cost of sending SMS to some countries, especially in the Middle East, has been highlighted as relatively expensive.

Lack of Analytics

Some users have mentioned the need for better analytics capabilities to track and analyze communication data effectively.

Heading

Pros

Cons

Bandwidth

Very responsive customer support

Users appreciate Bandwidth's quick response times and the understanding nature of their representatives, especially when it comes to setting up calls and making changes.

Easy portal access

Users find it beneficial that they can make changes on the fly without needing an ITSP team, thanks to Bandwidth's user-friendly portal.

Reliable and fluid services

Users highlight Bandwidth's reliability in services like numbering API, porting, and emergency services, making their jobs easier.

Worldwide coverage

Bandwidth is praised for its worldwide coverage and the ability to manage legal and regulatory requirements for different countries.

Self-service options

Users like the self-service options available through Bandwidth's portal, which makes managing telecom services more efficient.

Pricing for mid-sized companies

Some users find Bandwidth's pricing to be less competitive for mid-sized companies, especially concerning international rates.

Limited real-time tracking

Users mention the lack of real-time usage and billing tracking, which can be inconvenient.

Slow exports

Exporting data from Bandwidth's system is noted to be slow at times.

Difficulty in managing numbers by country

Users find it challenging to navigate Bandwidth's system when managing number requirements by country.

User interface quirks

Some users mention quirks in Bandwidth's dashboard, such as limitations and difficulties in adding CNAM to numbers upon port order entry.

Vonage

Extended Features

Vonage API provides an array of extended features to manage SMS and voice calls, enhancing communication capabilities.

Quick Delivery Response

The API offers fast delivery response, ensuring messages reach recipients promptly and reliably.

Affordable Pricing

Users appreciate the competitive pricing, making it a cost-effective choice for SMS and voice communication needs.

Easy Integration

The platform is user-friendly, and the API documentation provided is excellent, making it easy to integrate with different programming languages.

Reliable Service

Vonage is praised for its stability and reliability, ensuring a seamless communication experience for businesses.

Non-intutive Dashboard

Some users find the dashboard confusing and difficult to use, especially during API integration.

Integration Difficulty

A few users have found the initial API integration process to be somewhat intimidating, which may require a learning curve.

Limited Billing Options

Users have requested more flexibility in billing options, such as providing the billing in USD instead of Euro.

SMS Delivery to Specific Countries

The cost of sending SMS to some countries, especially in the Middle East, has been highlighted as relatively expensive.

Lack of Analytics

Some users have mentioned the need for better analytics capabilities to track and analyze communication data effectively.

Real Voices, Real Experiences

Don't just take our word for it. Hear directly from users on G2 who have used

Bandwidth

and

Vonage

firsthand

Reviews for
Bandwidth
4.5
"

Great Telco for Teams Direct Routing and More!

The main problem we are solving is bringing external calling capabilities to MS Teams users through a more manageable and cost-effective means than going the MS dial plan route. Microsoft has, however, made improvements to its dial plans that have lessened some of the advantages with phone number management and routing.

Blacke R.

Enterprise User

"

Top Notch Support!

The GUI is extremely user-friendly! Processing new requests and looking up existing ones is quick and simple. The notification feature saves you time without manually checking back for updates. The only item that would be helpful and a time saver would be the ability to process CNAM requests for Canadian numbers the same way as local US numbers.

Verified User

Enterprise User

Reviews for
Vonage
4.3
"

Happy experience with Vonage SMS!

The Vonage API has an extended features to manage SMS, Voice Calls using the API provided by Vonage API. The API always has a quick delivery response & transition routes. The Vonage dashboard looks clumsy and it always makes me feel difficult about integrating the API. It can be much easy & the User Experience should be simplified.

Vardhan M.

Small Business Owner

"

Go to for your Authentication!

The documentation is very easy for our developers to understand and integrate within our platform. When we have questions or need assistance, we are able to get direct support. When it comes to support tickets, due to the way we are structured, sometimes it can route to the wrong team.

Michael G.

Platform Experience

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