vs.

Bandwidth

vs

Gupshup

?

Looking for which SMS provider will be the best for your use case among

Bandwidth

vs

Gupshup

?

Compare

Bandwidth

vs

Gupshup

head-to-head on factors such as their

features, pricing, latency, deliverability and more.

Integrate now

A Quick Introduction

Introducing

Bandwidth vs Gupshup (2024)

,

two industry leading SMS vendors that are transforming the way businesses connect with their audience

What is

Bandwidth

?

Bandwidth is cloud-based communication platform providing APIs for voice, messaging, and 911 services, enabling developers to integrate real-time communication into their applications.

What is

Gupshup

?

Gupshup is a prominent SMS vendor known for its versatile messaging platform, empowering businesses and developers with rich communication tools and chatbot integration capabilities. Let's check how Sinch fares against other SMS vendors.

What is

Bandwidth

?

Bandwidth is cloud-based communication platform providing APIs for voice, messaging, and 911 services, enabling developers to integrate real-time communication into their applications.

What is

Gupshup

?

Gupshup is a prominent SMS vendor known for its versatile messaging platform, empowering businesses and developers with rich communication tools and chatbot integration capabilities. Let's check how Sinch fares against other SMS vendors.

Comparative Guide:

Bandwidth vs Gupshup (2024)

In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.

Features

Interactive Voice Response

Bandwidth

Supported

Gupshup

Supported

Recording and Transcriptions

Bandwidth

Supported

Gupshup

Supported

Carrier Route Optimization

Bandwidth

Supported

Gupshup

Supported

Free Inbound SMS

Bandwidth

Supported

Gupshup

Supported

Concatenation

Bandwidth

Supported

Gupshup

Supported

Cost

Dedicated Number

Bandwidth

$0.035/ month

Gupshup

$1/month
Incoming SMS

Bandwidth

FREE

Gupshup

$0.028/ message
Outgoing SMS

Bandwidth

$0.005/ message ++

Gupshup

$0.028/ message

Security

Encryption

Bandwidth

TLS

Gupshup

TLS
AES 256
Certification

Bandwidth

ISO/IEC 27001:2013
SOC 2 Type II

Gupshup

ISO/IEC 27001
SOC 2
Compliance

Bandwidth

CPNI
GDPR 7 HIPPA
US State Privacy Laws

Gupshup

CCPA
GDPR
LGPD
Authentication IDs/Tokens

Bandwidth

Yes

Gupshup

Yes

Rate Limits

Outbound Throughput Limit Range

Bandwidth

1-100 MPS
20 MPS

Gupshup

Character Limits Accepted

Bandwidth

160

Gupshup

2500 Concatenated / 160

Features

Cost

Security

Rate Limits

Calculate your Savings, one step at a time!

SMS Price Comparison Calculator

Step 1: Choose Numbers

What numbers will you use to send and receive messages?

Step 2: SMS Sending

How many SMS messages will you be sending per month?

Step 3: SMS Receiving

How many SMS messages are you expecting to receive per month?

Price Comparison

Bandwidth

$0.00

Gupshup

$0.00

Pros and Cons:

Bandwidth vs Gupshup (2024)

Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.

Bandwidth

Very responsive customer support

Users appreciate Bandwidth's quick response times and the understanding nature of their representatives, especially when it comes to setting up calls and making changes.

Easy portal access

Users find it beneficial that they can make changes on the fly without needing an ITSP team, thanks to Bandwidth's user-friendly portal.

Reliable and fluid services

Users highlight Bandwidth's reliability in services like numbering API, porting, and emergency services, making their jobs easier.

Worldwide coverage

Bandwidth is praised for its worldwide coverage and the ability to manage legal and regulatory requirements for different countries.

Self-service options

Users like the self-service options available through Bandwidth's portal, which makes managing telecom services more efficient.

Pricing for mid-sized companies

Some users find Bandwidth's pricing to be less competitive for mid-sized companies, especially concerning international rates.

Limited real-time tracking

Users mention the lack of real-time usage and billing tracking, which can be inconvenient.

Slow exports

Exporting data from Bandwidth's system is noted to be slow at times.

Difficulty in managing numbers by country

Users find it challenging to navigate Bandwidth's system when managing number requirements by country.

User interface quirks

Some users mention quirks in Bandwidth's dashboard, such as limitations and difficulties in adding CNAM to numbers upon port order entry.

Gupshup

Easy Integration

Users find Gupshup's platform easy to integrate with their systems, making it convenient to use for WhatsApp promotions and SMS services.

Quick Template Approval

Gupshup's approval process for WhatsApp templates is fast, allowing users to start their campaigns promptly.

Cost-Effective

Gupshup offers competitive pricing for SMS and WhatsApp services, making it an attractive option for businesses looking to promote their products or services.

Technical Comfort

Users appreciate the platform's technical aspects, which allow them to create WhatsApp templates without complications.

Dedicated Support

Some users have experienced good support from the Gupshup team, with dedicated account managers assisting them with their queries and requirements.

Complicated Reports

Some users find the reporting system to be complex, making it difficult to obtain specific click reports for selected dates.

Template Rejection Communication

Users would like more detailed communication when their WhatsApp templates are rejected, helping them understand the reasons and make improvements.

Integration Issues

A few users encountered errors and difficulties when integrating Gupshup with other software.

Lack of Instant Support

Some users felt that support response times could be improved, especially when dealing with urgent issues.

User Interface

There were suggestions for improving the user interface to enhance the visual and overall user experience.

Heading

Pros

Cons

Bandwidth

Very responsive customer support

Users appreciate Bandwidth's quick response times and the understanding nature of their representatives, especially when it comes to setting up calls and making changes.

Easy portal access

Users find it beneficial that they can make changes on the fly without needing an ITSP team, thanks to Bandwidth's user-friendly portal.

Reliable and fluid services

Users highlight Bandwidth's reliability in services like numbering API, porting, and emergency services, making their jobs easier.

Worldwide coverage

Bandwidth is praised for its worldwide coverage and the ability to manage legal and regulatory requirements for different countries.

Self-service options

Users like the self-service options available through Bandwidth's portal, which makes managing telecom services more efficient.

Pricing for mid-sized companies

Some users find Bandwidth's pricing to be less competitive for mid-sized companies, especially concerning international rates.

Limited real-time tracking

Users mention the lack of real-time usage and billing tracking, which can be inconvenient.

Slow exports

Exporting data from Bandwidth's system is noted to be slow at times.

Difficulty in managing numbers by country

Users find it challenging to navigate Bandwidth's system when managing number requirements by country.

User interface quirks

Some users mention quirks in Bandwidth's dashboard, such as limitations and difficulties in adding CNAM to numbers upon port order entry.

Gupshup

Easy Integration

Users find Gupshup's platform easy to integrate with their systems, making it convenient to use for WhatsApp promotions and SMS services.

Quick Template Approval

Gupshup's approval process for WhatsApp templates is fast, allowing users to start their campaigns promptly.

Cost-Effective

Gupshup offers competitive pricing for SMS and WhatsApp services, making it an attractive option for businesses looking to promote their products or services.

Technical Comfort

Users appreciate the platform's technical aspects, which allow them to create WhatsApp templates without complications.

Dedicated Support

Some users have experienced good support from the Gupshup team, with dedicated account managers assisting them with their queries and requirements.

Complicated Reports

Some users find the reporting system to be complex, making it difficult to obtain specific click reports for selected dates.

Template Rejection Communication

Users would like more detailed communication when their WhatsApp templates are rejected, helping them understand the reasons and make improvements.

Integration Issues

A few users encountered errors and difficulties when integrating Gupshup with other software.

Lack of Instant Support

Some users felt that support response times could be improved, especially when dealing with urgent issues.

User Interface

There were suggestions for improving the user interface to enhance the visual and overall user experience.

Real Voices, Real Experiences

Don't just take our word for it. Hear directly from users on G2 who have used

Bandwidth

and

Gupshup

firsthand

Reviews for
Bandwidth
4.5
"

Great Telco for Teams Direct Routing and More!

The main problem we are solving is bringing external calling capabilities to MS Teams users through a more manageable and cost-effective means than going the MS dial plan route. Microsoft has, however, made improvements to its dial plans that have lessened some of the advantages with phone number management and routing.

Blacke R.

Enterprise User

"

Top Notch Support!

The GUI is extremely user-friendly! Processing new requests and looking up existing ones is quick and simple. The notification feature saves you time without manually checking back for updates. The only item that would be helpful and a time saver would be the ability to process CNAM requests for Canadian numbers the same way as local US numbers.

Verified User

Enterprise User

Reviews for
Gupshup
4.4
"

User friendly team portal that provides real time solutions!

The Gupshup team portals are very user-friendly which provide real-time solutions. The gupshup team proactively works on all the requests raised. The SPOCs from Gupshup are helpful, receptive, and solution-oriented. The transaction ID format is non-compatible with excel format. Gupshup should look into changing the format.

Antara N.

Enterprise

"

Unreliable Business Partner!

There's never any time when I've heard a no from my sales PoC. Whatever customizations are required, the PoC ensures that the same is getting done. Timely completion of the work is the only place where I felt things could have been better. For the project at least, where we collaborated, deadlines were pushed a lot, which sort of affected our go-live plans twice. Hope the same gets better in the coming time.

Mukund K.

Chief-of-staff

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Implement a powerful stack for your notifications
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