vs.
SNS
vs
Sinch
?
Looking for which SMS provider will be the best for your use case among
SNS
vs
Sinch
?
Compare
SNS
vs
Sinch
head-to-head on factors such as their
features, pricing, latency, deliverability and more.
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A Quick Introduction
Introducing
SNS vs Sinch (2024)
,
two industry leading SMS vendors that are transforming the way businesses connect with their audience
What is
SNS
?
AWS SNS (Amazon Simple Notification Service) is a fully managed messaging service offered by Amazon Web Services that enables businesses to send individual and bulk SMS messages to multiple recipients.
What is
SNS
?
AWS SNS (Amazon Simple Notification Service) is a fully managed messaging service offered by Amazon Web Services that enables businesses to send individual and bulk SMS messages to multiple recipients.
Comparative Guide:
SNS vs Sinch (2024)
In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.
Features
Interactive Voice Response
SNS
Supported
Sinch
Supported
Recording and Transcriptions
SNS
Supported
Sinch
Supported
Carrier Route Optimization
SNS
Supported
Sinch
Supported
Free Inbound SMS
SNS
Not Supported
Sinch
Not Supported
Concatenation
SNS
Supported
Sinch
Supported
Cost
Dedicated Number
SNS
$2/ month
Sinch
$1/month
Incoming SMS
SNS
$0.0075/ message
Sinch
$0.00078/ message
Outgoing SMS
SNS
$0.00847/ message
Sinch
$0.00078/ message
Security
Encryption
SNS
Sinch
Certification
SNS
CCA STAR CCM v4.0
ISO 14001
ISO/IEC 20000-1:2018
ISO/IEC 27001:2013
Sinch
ISO/ IEC 27001 - 2022
ISO 9001:2015
SOC 2 Type II
Compliance
SNS
Sinch
Authentication IDs/Tokens
SNS
Yes
Sinch
Yes
Rate Limits
Outbound Throughput Limit Range
SNS
10-300 MPS
1-75 MPS
Sinch
Character Limits Accepted
SNS
140
Sinch
2000 Concatenated / 160
Features
Heading
SNS
Sinch
Interactive Voice Response
Supported
Supported
Recording and Transcriptions
Supported
Supported
Carrier Route Optimization
Supported
Supported
Free Inbound SMS
Not Supported
Not Supported
Concatenation
Supported
Supported
Cost
Heading
SNS
Sinch
Dedicated Number
$2/ month
$1/month
Incoming SMS
$0.0075/ message
$0.00078/ message
Outgoing SMS
$0.00847/ message
$0.00078/ message
Security
Heading
SNS
Sinch
Encryption
Certification
CCA STAR CCM v4.0
ISO 14001
ISO/IEC 20000-1:2018
ISO/IEC 27001:2013
ISO/ IEC 27001 - 2022
ISO 9001:2015
SOC 2 Type II
Compliance
Authentication IDs / Tokens
Yes
Yes
Rate Limits
Heading
SNS
Sinch
Outbound Throughput Limit Range
10-300 MPS
1-75 MPS
Character Limits Accepted
140
2000 Concatenated / 160
Calculate your Savings, one step at a time!
Pros and Cons:
SNS vs Sinch (2024)
Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.
SNS
Pros
High Availability and Scalability
Users appreciate the high availability and scalability features of AWS SNS SMS. It allows them to store and manage large amounts of data efficiently.
Integration with AWS Services
AWS SNS SMS integrates seamlessly with other AWS services, making it easy to notify end users or other AWS services, which is a significant advantage.
Durability
AWS Cloud Storage, including SNS SMS, is known for its durability. Data is stored across multiple devices and facilities, ensuring data accessibility even in the case of component failures.
Security
AWS Cloud Storage provides robust security measures, including access controls, identity and access management, and encryption, which help protect sensitive data.
Flexibility in Storage Classes
Users can choose from various storage classes with different features and pricing to suit their specific needs and budgets.
Cons
Minimum Object Size for Lifecycle Policy
One drawback mentioned is the minimum size requirement for object storage when implementing a lifecycle policy on the S3 bucket. Objects smaller than 108 KB are not applicable for lifecycle policy management, which can be limiting.
Size Limitation for SNS Messages
AWS SNS SMS has a limitation of 256 KB for message size. Some architectural designs may require notifying end users or pushing large bundles of data to different AWS services, which can be challenging with this size restriction.
Complexity
AWS Cloud Storage, including SNS SMS, can be complex for users who are new to cloud computing or AWS services. Setting up and customizing storage options may require a learning curve.
Cost Predictability
Some users find it challenging to predict storage costs accurately with AWS Cloud Storage, especially if they exceed their storage limits, leading to unexpected additional charges.
Vendor Lock-In
Users mentioned a potential concern about vendor lock-in when using AWS Cloud Storage, as migrating data and applications from AWS to another provider or on-premises infrastructure can be challenging due to proprietary services and architecture.
Sinch
Pros
Reliable Service
Users appreciate the stable and reliable nature of Sinch's SMS and WhatsApp services, ensuring messages reach recipients promptly.
Comprehensive Analytics
The platform offers detailed analytics and reporting, providing valuable insights into message delivery and user engagement.
Supportive Account Management
Sinch is commended for its helpful and responsive account management team, which assists with various queries and issues.
Extensive Coverage
Sinch provides good coverage for A2P (Application-to-Person) SMS, making it suitable for businesses with global communication needs.
Competitive Pricing
Clients find Sinch's pricing to be competitive, offering cost-effective solutions for SMS and WhatsApp communication.
Cons
Slow Customer Support Response
Some users have experienced delays in customer support response times, leading to frustration during issue resolution.
Disconnected Internal Processes
There have been instances where the communication between different teams within Sinch seems disjointed, affecting the speed of processing.
Non-Competitive Pricing in Some Areas
While generally competitive, there have been cases where Sinch's pricing was not as competitive as other providers in certain regions.
Limited Custom Coding Support
Users have expressed a desire for more in-depth support in custom coding, especially when facing technical challenges.
Not All Services Integrated Seamlessly
As Sinch acquires new companies and services, some clients have found the integration of these services to be somewhat challenging or slow.
Heading
Pros
Cons
SNS
High Availability and Scalability
Users appreciate the high availability and scalability features of AWS SNS SMS. It allows them to store and manage large amounts of data efficiently.
Integration with AWS Services
AWS SNS SMS integrates seamlessly with other AWS services, making it easy to notify end users or other AWS services, which is a significant advantage.
Durability
AWS Cloud Storage, including SNS SMS, is known for its durability. Data is stored across multiple devices and facilities, ensuring data accessibility even in the case of component failures.
Security
AWS Cloud Storage provides robust security measures, including access controls, identity and access management, and encryption, which help protect sensitive data.
Flexibility in Storage Classes
Users can choose from various storage classes with different features and pricing to suit their specific needs and budgets.
Minimum Object Size for Lifecycle Policy
One drawback mentioned is the minimum size requirement for object storage when implementing a lifecycle policy on the S3 bucket. Objects smaller than 108 KB are not applicable for lifecycle policy management, which can be limiting.
Size Limitation for SNS Messages
AWS SNS SMS has a limitation of 256 KB for message size. Some architectural designs may require notifying end users or pushing large bundles of data to different AWS services, which can be challenging with this size restriction.
Complexity
AWS Cloud Storage, including SNS SMS, can be complex for users who are new to cloud computing or AWS services. Setting up and customizing storage options may require a learning curve.
Cost Predictability
Some users find it challenging to predict storage costs accurately with AWS Cloud Storage, especially if they exceed their storage limits, leading to unexpected additional charges.
Vendor Lock-In
Users mentioned a potential concern about vendor lock-in when using AWS Cloud Storage, as migrating data and applications from AWS to another provider or on-premises infrastructure can be challenging due to proprietary services and architecture.
Sinch
Reliable Service
Users appreciate the stable and reliable nature of Sinch's SMS and WhatsApp services, ensuring messages reach recipients promptly.
Comprehensive Analytics
The platform offers detailed analytics and reporting, providing valuable insights into message delivery and user engagement.
Supportive Account Management
Sinch is commended for its helpful and responsive account management team, which assists with various queries and issues.
Extensive Coverage
Sinch provides good coverage for A2P (Application-to-Person) SMS, making it suitable for businesses with global communication needs.
Competitive Pricing
Clients find Sinch's pricing to be competitive, offering cost-effective solutions for SMS and WhatsApp communication.
Slow Customer Support Response
Some users have experienced delays in customer support response times, leading to frustration during issue resolution.
Disconnected Internal Processes
There have been instances where the communication between different teams within Sinch seems disjointed, affecting the speed of processing.
Non-Competitive Pricing in Some Areas
While generally competitive, there have been cases where Sinch's pricing was not as competitive as other providers in certain regions.
Limited Custom Coding Support
Users have expressed a desire for more in-depth support in custom coding, especially when facing technical challenges.
Not All Services Integrated Seamlessly
As Sinch acquires new companies and services, some clients have found the integration of these services to be somewhat challenging or slow.
Real Voices, Real Experiences
Don't just take our word for it. Hear directly from users on G2 who have used
SNS
and
Sinch
firsthand
Reviews for
SNS
4.3
"
AWS (SNS Service) Makes SMS Easy!
The library offered for VS makes this super easy to use. Integration is the key here, with a valid AWS account the SNS library programmatically offers a quick and very effective way of sending out messages via the SNS service. This isn't necessarily a knock on AWS, we used a different provider previously and the same sort of legal red tape existed, but it is a bit of a pain waiting around for the powers that be on the cell networks approving campaigns for SMS.
Kyle S.
Small Business
"
SNS notification service!
Its event based service and it helps to notify your end user or any other amazon service which is truly amazing. There are alot of system design that requires to notify end user or aws services which comes in built-in with SNS that is very huge plus point. SNS have limitation of 256 kb some architecture design needs to notify end user or lets say push specific bundle of data to different aws service then 256 kb is too less.
Asif B.
Software Developer
Reviews for
Sinch
4.0
"
An absolute pleasure to work with for SMS needs!
Everyone at Sinch that I've worked with has been extremely responsive, whether it is questions about adding additional features, or supporting our end users, to even handling billing issues; this level of responsiveness really establishes a strong business parnership. The biggest downside in our experience has been cost, where we have seen some other vendors be a little more competitive in the market
Jacqueline C.
Product Manager
"
Unreliable Business Partner!
We were attempting to address gaps in our other providers' coverage, but we have realized it was better to work with those partners to address delivery issues rather than rely on Sinch. Our other partners make it much easier to pull real-time data via API, and we also have a much better business relationship with them. On balance, the negatives outweigh the positives in our relationship with Sinch.
Verified User
Mid-Market Company
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