vs.

Vonage

vs

Gupshup

?

Looking for which SMS provider will be the best for your use case among

Vonage

vs

Gupshup

?

Compare

Vonage

vs

Gupshup

head-to-head on factors such as their

features, pricing, latency, deliverability and more.

Integrate now

A Quick Introduction

Introducing

Vonage vs Gupshup (2023)

,

two industry leading SMS vendors that are transforming the way businesses connect with their audience

What is

Vonage

?

Vonage's SMS API helps you create customer journeys through conversations—even within the context of your app. With it's private SMS communication, your users can seamlessly and safely book appointments, confirm deliveries, and more. Check more details.

What is

Gupshup

?

Gupshup is a prominent SMS vendor known for its versatile messaging platform, empowering businesses and developers with rich communication tools and chatbot integration capabilities. Let's check how Sinch fares against other SMS vendors.

What is

Vonage

?

Vonage's SMS API helps you create customer journeys through conversations—even within the context of your app. With it's private SMS communication, your users can seamlessly and safely book appointments, confirm deliveries, and more. Check more details.

What is

Gupshup

?

Gupshup is a prominent SMS vendor known for its versatile messaging platform, empowering businesses and developers with rich communication tools and chatbot integration capabilities. Let's check how Sinch fares against other SMS vendors.

Comparative Guide:

Vonage vs Gupshup (2023)

In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.

Features

Interactive Voice Response

Vonage

Supported

Gupshup

Supported

Recording and Transcriptions

Vonage

Supported

Gupshup

Supported

Carrier Route Optimization

Vonage

Supported

Gupshup

Supported

Free Inbound SMS

Vonage

Not Supported

Gupshup

Supported

Concatenation

Vonage

Supported

Gupshup

Supported

Cost

Dedicated Number

Vonage

$0.99/month

Gupshup

$1/month
Incoming SMS

Vonage

$0.0063/ message

Gupshup

$0.028/ message
Outgoing SMS

Vonage

$0.0068/ message

Gupshup

$0.028/ message

Security

Encryption

Vonage

TLS
AES 256

Gupshup

TLS
AES 256
Certification

Vonage

ISO/IEC 27001:2013

Gupshup

ISO/IEC 27001
SOC 2
Compliance

Vonage

HIPPA

Gupshup

CCPA
GDPR
LGPD
Authentication IDs/Tokens

Vonage

Yes

Gupshup

Yes

Rate Limits

Outbound Throughput Limit Range

Vonage

1-100 MPS
20 MPS

Gupshup

Character Limits Accepted

Vonage

3200 Concatenated/ 160

Gupshup

2500 Concatenated / 160

Features

Cost

Security

Rate Limits

Calculate your Savings, one step at a time!

SMS Price Comparison Calculator

Step 1: Choose Numbers

What numbers will you use to send and receive messages?

Step 2: SMS Sending

How many SMS messages will you be sending per month?

Step 3: SMS Receiving

How many SMS messages are you expecting to receive per month?

Price Comparison

Vonage

$0.00

Gupshup

$0.00

Pros and Cons:

Vonage vs Gupshup (2023)

Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.

Vonage

Extended Features

Vonage API provides an array of extended features to manage SMS and voice calls, enhancing communication capabilities.

Quick Delivery Response

The API offers fast delivery response, ensuring messages reach recipients promptly and reliably.

Affordable Pricing

Users appreciate the competitive pricing, making it a cost-effective choice for SMS and voice communication needs.

Easy Integration

The platform is user-friendly, and the API documentation provided is excellent, making it easy to integrate with different programming languages.

Reliable Service

Vonage is praised for its stability and reliability, ensuring a seamless communication experience for businesses.

Non-intutive Dashboard

Some users find the dashboard confusing and difficult to use, especially during API integration.

Integration Difficulty

A few users have found the initial API integration process to be somewhat intimidating, which may require a learning curve.

Limited Billing Options

Users have requested more flexibility in billing options, such as providing the billing in USD instead of Euro.

SMS Delivery to Specific Countries

The cost of sending SMS to some countries, especially in the Middle East, has been highlighted as relatively expensive.

Lack of Analytics

Some users have mentioned the need for better analytics capabilities to track and analyze communication data effectively.

Gupshup

Easy Integration

Users find Gupshup's platform easy to integrate with their systems, making it convenient to use for WhatsApp promotions and SMS services.

Quick Template Approval

Gupshup's approval process for WhatsApp templates is fast, allowing users to start their campaigns promptly.

Cost-Effective

Gupshup offers competitive pricing for SMS and WhatsApp services, making it an attractive option for businesses looking to promote their products or services.

Technical Comfort

Users appreciate the platform's technical aspects, which allow them to create WhatsApp templates without complications.

Dedicated Support

Some users have experienced good support from the Gupshup team, with dedicated account managers assisting them with their queries and requirements.

Complicated Reports

Some users find the reporting system to be complex, making it difficult to obtain specific click reports for selected dates.

Template Rejection Communication

Users would like more detailed communication when their WhatsApp templates are rejected, helping them understand the reasons and make improvements.

Integration Issues

A few users encountered errors and difficulties when integrating Gupshup with other software.

Lack of Instant Support

Some users felt that support response times could be improved, especially when dealing with urgent issues.

User Interface

There were suggestions for improving the user interface to enhance the visual and overall user experience.

Heading

Pros

Cons

Vonage

Extended Features

Vonage API provides an array of extended features to manage SMS and voice calls, enhancing communication capabilities.

Quick Delivery Response

The API offers fast delivery response, ensuring messages reach recipients promptly and reliably.

Affordable Pricing

Users appreciate the competitive pricing, making it a cost-effective choice for SMS and voice communication needs.

Easy Integration

The platform is user-friendly, and the API documentation provided is excellent, making it easy to integrate with different programming languages.

Reliable Service

Vonage is praised for its stability and reliability, ensuring a seamless communication experience for businesses.

Non-intutive Dashboard

Some users find the dashboard confusing and difficult to use, especially during API integration.

Integration Difficulty

A few users have found the initial API integration process to be somewhat intimidating, which may require a learning curve.

Limited Billing Options

Users have requested more flexibility in billing options, such as providing the billing in USD instead of Euro.

SMS Delivery to Specific Countries

The cost of sending SMS to some countries, especially in the Middle East, has been highlighted as relatively expensive.

Lack of Analytics

Some users have mentioned the need for better analytics capabilities to track and analyze communication data effectively.

Gupshup

Easy Integration

Users find Gupshup's platform easy to integrate with their systems, making it convenient to use for WhatsApp promotions and SMS services.

Quick Template Approval

Gupshup's approval process for WhatsApp templates is fast, allowing users to start their campaigns promptly.

Cost-Effective

Gupshup offers competitive pricing for SMS and WhatsApp services, making it an attractive option for businesses looking to promote their products or services.

Technical Comfort

Users appreciate the platform's technical aspects, which allow them to create WhatsApp templates without complications.

Dedicated Support

Some users have experienced good support from the Gupshup team, with dedicated account managers assisting them with their queries and requirements.

Complicated Reports

Some users find the reporting system to be complex, making it difficult to obtain specific click reports for selected dates.

Template Rejection Communication

Users would like more detailed communication when their WhatsApp templates are rejected, helping them understand the reasons and make improvements.

Integration Issues

A few users encountered errors and difficulties when integrating Gupshup with other software.

Lack of Instant Support

Some users felt that support response times could be improved, especially when dealing with urgent issues.

User Interface

There were suggestions for improving the user interface to enhance the visual and overall user experience.

Real Voices, Real Experiences

Don't just take our word for it. Hear directly from users on G2 who have used

Vonage

and

Gupshup

firsthand

Reviews for
Vonage
4.3
"

Happy experience with Vonage SMS!

The Vonage API has an extended features to manage SMS, Voice Calls using the API provided by Vonage API. The API always has a quick delivery response & transition routes. The Vonage dashboard looks clumsy and it always makes me feel difficult about integrating the API. It can be much easy & the User Experience should be simplified.

Vardhan M.

Small Business Owner

"

Go to for your Authentication!

The documentation is very easy for our developers to understand and integrate within our platform. When we have questions or need assistance, we are able to get direct support. When it comes to support tickets, due to the way we are structured, sometimes it can route to the wrong team.

Michael G.

Platform Experience

Reviews for
Gupshup
4.4
"

User friendly team portal that provides real time solutions!

The Gupshup team portals are very user-friendly which provide real-time solutions. The gupshup team proactively works on all the requests raised. The SPOCs from Gupshup are helpful, receptive, and solution-oriented. The transaction ID format is non-compatible with excel format. Gupshup should look into changing the format.

Antara N.

Enterprise

"

Unreliable Business Partner!

There's never any time when I've heard a no from my sales PoC. Whatever customizations are required, the PoC ensures that the same is getting done. Timely completion of the work is the only place where I felt things could have been better. For the project at least, where we collaborated, deadlines were pushed a lot, which sort of affected our go-live plans twice. Hope the same gets better in the coming time.

Mukund K.

Chief-of-staff

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