vs.
vs.

Bandwidth

vs

Plivo

vs

MessageBird

?

Looking for which Email provider will be the best for your use case among

Bandwidth

vs

Plivo

vs

MessageBird

?

Compare

Bandwidth

vs

Plivo

vs

MessageBird

head-to-head on factors such as their

features, pricing, latency, deliverability and more.

Integrate now

A Quick Introduction

Introducing

Bandwidth

vs

Plivo

vs

MessageBird

,

two industry leading Email vendors that are transforming the way businesses connect with their audience

What is

Heading

?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What is

Heading

?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Comparative Guide:

Bandwidth V/S Plivo V/S MessageBird Comparison: Which SMS Provider Is Better In 2024?

In a market flooded with Email providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.

Features

Interactive Voice Response

Bandwidth

Supported

Plivo

Supported

MessageBird

Supported

Recording and Transcriptions

Bandwidth

Supported

Plivo

Supported

MessageBird

Supported

Carrier Route Optimization

Supported

Supported

MessageBird

Plivo

Bandwidth

Supported

Free Inbound SMS

Supported

Plivo

Not Supported

MessageBird

Bandwidth

Supported

Concatenation

Supported

Plivo

Supported

MessageBird

Bandwidth

Supported

Cost

Dedicated Number

Bandwidth

$0.035/ month

Plivo

$1/month

MessageBird

$1/month
Incoming SMS

Bandwidth

FREE

Plivo

$0.0065/ message

MessageBird

FREE
Outgoing SMS
$0.005/ message ++
$0.0065/ message

MessageBird

Plivo

Bandwidth

$0.0071/message

Security

Encryption

Bandwidth

TLS

Plivo

TLS/ HTTP
AES 256

MessageBird

TLS
Certification

Bandwidth

ISO/IEC 27001:2013
SOC 2 Type II

Plivo

SOC 2

MessageBird

SOC 2 Type II
ISO/IEC 27001:2013
Compliance
CPNI
GDPR 7 HIPPA
US State Privacy Laws
GDPR
HIPPA
PCI DSS

MessageBird

Plivo

Bandwidth

GDPR
Dutch ACM
Authentication IDs / Tokens
Yes
Yes

MessageBird

Plivo

Bandwidth

Yes

Rate Limits

Outbound Throughput Limit Range

Bandwidth

1-100 MPS

Plivo

1-100 MPS

MessageBird

1 MPS
Character Limits Accepted

Bandwidth

160

Plivo

1600 Concatenated/ 160

MessageBird

160

Features

Heading

Bandwidth

Plivo

MessageBird

Interactive Voice Response

Supported

Supported

Supported

Recording and Transcriptions

Supported

Supported

Supported

Carrier Route Optimization

Supported

Supported

Supported

Free Inbound SMS

Supported

Not Supported

Supported

Concatenation

Supported

Supported

Supported

Cost

Heading

Bandwidth

Plivo

MessageBird

Dedicated Number
$0.035/ month
$1/month
$1/month
Incoming SMS
FREE
$0.0065/ message
FREE
Outgoing SMS
$0.005/ message ++
$0.0065/ message
$0.0071/message

Security

Heading

Bandwidth

Plivo

MessageBird

Encryption
TLS
TLS/ HTTP
AES 256
TLS
Certification
ISO/IEC 27001:2013
SOC 2 Type II
SOC 2
SOC 2 Type II
ISO/IEC 27001:2013
Compliance
CPNI
GDPR 7 HIPPA
US State Privacy Laws
GDPR
HIPPA
PCI DSS
GDPR
Dutch ACM
Authentication IDs / Tokens
Yes
Yes
Yes

Rate Limits

Heading

Bandwidth

Plivo

MessageBird

Outbound Throughput Limit Range
1-100 MPS
0.25-100 MPS
1 MPS
Character Limits Accepted
160
1600 Concatenated/ 160
160

Calculate your Savings, one step at a time!

Pros and Cons:

Bandwidth

vs

Plivo

vs

MessageBird

Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.

Bandwidth

Very responsive customer support

Users appreciate Bandwidth's quick response times and the understanding nature of their representatives, especially when it comes to setting up calls and making changes.

Easy portal access

Users find it beneficial that they can make changes on the fly without needing an ITSP team, thanks to Bandwidth's user-friendly portal.

Reliable and fluid services

Users highlight Bandwidth's reliability in services like numbering API, porting, and emergency services, making their jobs easier.

Worldwide coverage

Bandwidth is praised for its worldwide coverage and the ability to manage legal and regulatory requirements for different countries.

Self-service options

Users like the self-service options available through Bandwidth's portal, which makes managing telecom services more efficient.

Pricing for mid-sized companies

Some users find Bandwidth's pricing to be less competitive for mid-sized companies, especially concerning international rates.

Limited real-time tracking

Users mention the lack of real-time usage and billing tracking, which can be inconvenient.

Slow exports

Exporting data from Bandwidth's system is noted to be slow at times.

Difficulty in managing numbers by country

Users find it challenging to navigate Bandwidth's system when managing number requirements by country.

User interface quirks

Some users mention quirks in Bandwidth's dashboard, such as limitations and difficulties in adding CNAM to numbers upon port order entry.

Plivo

Very responsive customer support

Users appreciate Bandwidth's quick response times and the understanding nature of their representatives, especially when it comes to setting up calls and making changes.

Easy portal access

Users find it beneficial that they can make changes on the fly without needing an ITSP team, thanks to Bandwidth's user-friendly portal.

Reliable and fluid services

Users highlight Bandwidth's reliability in services like numbering API, porting, and emergency services, making their jobs easier.

Worldwide coverage

Bandwidth is praised for its worldwide coverage and the ability to manage legal and regulatory requirements for different countries.

Self-service options

Users like the self-service options available through Bandwidth's portal, which makes managing telecom services more efficient.

Customer Support

Some users have reported that Plivo's customer support is not as responsive or helpful as they would like.

Limited Features

Plivo may not offer as many advanced features as some of its competitors. This could limit its appeal for certain use cases.

Security Breaches

Plivo has been the victim of several security breaches in recent years. This has raised concerns about the security of its platform.

MessageBird

Wide range of communication channels

MessageBird offers various communication channels like WhatsApp, SMS APIs, ChatBot, SIP Trunk, and Google Business Messages, allowing businesses to reach their customers through multiple platforms.

Omnichannel inbox

MessageBird provides an omnichannel inbox, allowing businesses to manage customer inquiries from different channels in one place, streamlining communication and improving efficiency.

Integration capabilities

MessageBird easily integrates with other solutions, making it a convenient choice for businesses looking to connect with their existing systems or platforms.

Automation features

The platform offers practical and efficient integrations, unifying services in one place and directing them to the exact sector, allowing businesses to automate processes and manage customer interactions effectively.

WhatsApp API support

Users appreciate the support for WhatsApp API, enabling them to interact with customers on one of the most popular messaging platforms.

Pricing structure

Some users find the pricing structure to be a bit high compared to other service providers, which may be a concern for businesses on a tight budget

Complexity in API configuration

Users report that the configuration of some APIs can be challenging for non-technical users, making it difficult to set up certain features without proper support.

Limited control over WhatsApp APIs

Users note that MessageBird does not have complete control over WhatsApp APIs, and users have to create an account on Meta and get approval, which might be time-consuming.

Slow API response

Some users mention that the API response time can be slow at times, which may impact real-time communication with customers.

Lack of clarity in error messages

Some users point out that error messages are not always clear, making it challenging to troubleshoot issues effectively.

Heading

Pros

Cons

Bandwidth

Very responsive customer support

Users appreciate Bandwidth's quick response times and the understanding nature of their representatives, especially when it comes to setting up calls and making changes.

Easy portal access

Users find it beneficial that they can make changes on the fly without needing an ITSP team, thanks to Bandwidth's user-friendly portal.

Reliable and fluid services

Users highlight Bandwidth's reliability in services like numbering API, porting, and emergency services, making their jobs easier.

Worldwide coverage

Bandwidth is praised for its worldwide coverage and the ability to manage legal and regulatory requirements for different countries.

Self-service options

Users like the self-service options available through Bandwidth's portal, which makes managing telecom services more efficient.

Pricing for mid-sized companies

Some users find Bandwidth's pricing to be less competitive for mid-sized companies, especially concerning international rates.

Limited real-time tracking

Users mention the lack of real-time usage and billing tracking, which can be inconvenient.

Slow exports

Exporting data from Bandwidth's system is noted to be slow at times.

Difficulty in managing numbers by country

Users find it challenging to navigate Bandwidth's system when managing number requirements by country.

User interface quirks

Some users mention quirks in Bandwidth's dashboard, such as limitations and difficulties in adding CNAM to numbers upon port order entry.

Plivo

Robust API

Plivo offers a robust and easy-to-use API for Voice and SMS communication. This makes it a good choice for developers who want to integrate communication features into their applications.

Flexible BYOC Options

Plivo offers flexible BYOC (Bring Your Own Carrier) options, which allows businesses to use their own carriers for voice and SMS traffic. This can save businesses money on their communication costs.

Diverse Local Number Support

Plivo supports a diverse range of local numbers, which makes it a good choice for businesses that want to reach customers in multiple countries.

Good Pricing

Plivo offers competitive pricing for its services. This makes it a good choice for businesses on a budget.

Intuitive User Interface

Plivo's user interface is easy to use and navigate. This makes it a good choice for businesses of all sizes.

Customer Support

Some users have reported that Plivo's customer support is not as responsive or helpful as they would like.

Limited Features

Plivo may not offer as many advanced features as some of its competitors. This could limit its appeal for certain use cases.

Security Breaches

Plivo has been the victim of several security breaches in recent years. This has raised concerns about the security of its platform.

MessageBird

Wide range of communication channels

MessageBird offers various communication channels like WhatsApp, SMS APIs, ChatBot, SIP Trunk, and Google Business Messages, allowing businesses to reach their customers through multiple platforms.

Omnichannel inbox

MessageBird provides an omnichannel inbox, allowing businesses to manage customer inquiries from different channels in one place, streamlining communication and improving efficiency.

Integration capabilities

MessageBird easily integrates with other solutions, making it a convenient choice for businesses looking to connect with their existing systems or platforms.

Automation features

The platform offers practical and efficient integrations, unifying services in one place and directing them to the exact sector, allowing businesses to automate processes and manage customer interactions effectively.

WhatsApp API support

Users appreciate the support for WhatsApp API, enabling them to interact with customers on one of the most popular messaging platforms.

Pricing structure

Some users find the pricing structure to be a bit high compared to other service providers, which may be a concern for businesses on a tight budget

Complexity in API configuration

Users report that the configuration of some APIs can be challenging for non-technical users, making it difficult to set up certain features without proper support.

Limited control over WhatsApp APIs

Users note that MessageBird does not have complete control over WhatsApp APIs, and users have to create an account on Meta and get approval, which might be time-consuming.

Slow API response

Some users mention that the API response time can be slow at times, which may impact real-time communication with customers.

Lack of clarity in error messages

Some users point out that error messages are not always clear, making it challenging to troubleshoot issues effectively.

Real Voices, Real Experiences

Don't just take our word for it. Hear directly from users on G2 who have used

Bandwidth

,

Plivo

and

MessageBird

firsthand

Reviews for
Bandwidth
4.5
"

Great Telco for Teams Direct Routing and More!

The main problem we are solving is bringing external calling capabilities to MS Teams users through a more manageable and cost-effective means than going the MS dial plan route. Microsoft has, however, made improvements to its dial plans that have lessened some of the advantages with phone number management and routing.

Blacke R.

Enterprise User

"

Top Notch Support!

The GUI is extremely user-friendly! Processing new requests and looking up existing ones is quick and simple. The notification feature saves you time without manually checking back for updates. The only item that would be helpful and a time saver would be the ability to process CNAM requests for Canadian numbers the same way as local US numbers.

Verified User

Enterprise User

Reviews for
Plivo
4.5
"

So far, so good!

Plivo is a pretty easy platform to understand, especially with a background of working at a SaaS company. Plivo is our chosen SMS provider for our advocate/supporter activation texts - I haven't had any need to reach out to support, though, so I can't comment on their customer service level. Similarly to most SaaS softwares, there are SO many ways to do the same thing.

Becca P.

SaaS Customer Success Enablement

"

A handy tool for life and business!

I like the simplicity. Plivo has a lot of docs, integration libraries and ways to use in business and life scenarios. And this makes it awesome tool for everyday tasks (like call forwarding) and for real business cases (like complex ivrs and so on). It not related to Plivo, but sometimes there are issues with sms A numbers, ability to change call A numbers, but it's all about call providers, and service cannot be responsible for that.

Alexander R.

Software Engineer

Reviews for
MessageBird
4.2
"

Brilliant Unified Platform!

Being able to interact with our clients via their preferred platforms, using a single API is incredibly efficient, and saves us a lot of work and headaches. It's helpful also for sending through notifications for updates on their services or orders with us. Our only issue with MessageBird is that there is no monthly billing invoice/statement.

Markus S.

Software Engineer

"

If you need to integrate SMS services, this is the one!

Message bird has an impressive yet simple user interface, which allows you to configure all the necessary aspects to integrate Whatsapp, social network messaging and text messages. However, I think that an opportunity for improvement is to be able to quickly make the user who logs in for the first time understand where to click to go to the inbox.

Jesus G.

Growth Hacker

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Implement a powerful stack for your notifications

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