vs.
vs.

Ring Central

vs

Plivo

vs

Gupshup

?

Looking for which Email provider will be the best for your use case among

Ring Central

vs

Plivo

vs

Gupshup

?

Compare

Ring Central

vs

Plivo

vs

Gupshup

head-to-head on factors such as their

features, pricing, latency, deliverability and more.

Integrate now

A Quick Introduction

Introducing

Ring Central

vs

Plivo

vs

Gupshup

,

two industry leading Email vendors that are transforming the way businesses connect with their audience

What is

Heading

?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What is

Heading

?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Comparative Guide:

Ring Central V/S Plivo V/S Gupshup Comparison: Which SMS Provider Is Better In 2024?

In a market flooded with Email providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.

Features

Interactive Voice Response

Ring Central

Supported

Plivo

Supported

Gupshup

Supported

Recording and Transcriptions

Ring Central

Supported

Plivo

Supported

Gupshup

Supported

Carrier Route Optimization

Supported

Supported

Gupshup

Plivo

Ring Central

Supported

Free Inbound SMS

Not Supported

Plivo

Not Supported

Gupshup

Ring Central

Supported

Concatenation

Supported

Plivo

Supported

Gupshup

Ring Central

Supported

Cost

Dedicated Number

Ring Central

Monthly Bundled Plan

Plivo

$1/month

Gupshup

$1/month
Incoming SMS

Ring Central

$0.0085/ message

Plivo

$0.0065/ message

Gupshup

$0.028/ message
Outgoing SMS
$0.0085/ message
$0.0065/ message

Gupshup

Plivo

Ring Central

$0.028/ message

Security

Encryption

Ring Central

AES 256

Plivo

TLS/ HTTP
AES 256

Gupshup

TLS
AES 256
Certification

Ring Central

ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
SSAE 16
SOC I Type II
SOC 2 Type II

Plivo

SOC 2

Gupshup

ISO/IEC 27001
SOC 2
Compliance
HIPPA
GDPR
GDPR
HIPPA
PCI DSS

Gupshup

Plivo

Ring Central

CCPA
GDPR
LGPD
Authentication IDs / Tokens
Yes
Yes

Gupshup

Plivo

Ring Central

Yes

Rate Limits

Outbound Throughput Limit Range

Ring Central

10 MPS

Plivo

10 MPS

Gupshup

20 MPS
Character Limits Accepted

Ring Central

160

Plivo

1600 Concatenated/ 160

Gupshup

2500 Concatenated / 160

Features

Heading

Ring Central

Plivo

Gupshup

Interactive Voice Response

Supported

Supported

Supported

Recording and Transcriptions

Supported

Supported

Supported

Carrier Route Optimization

Supported

Supported

Supported

Free Inbound SMS

Not Supported

Not Supported

Supported

Concatenation

Supported

Supported

Supported

Cost

Heading

Ring Central

Plivo

Gupshup

Dedicated Number
Monthly Bundled Plan
$1/month
$1/month
Incoming SMS
$0.0085/ message
$0.0065/ message
$0.028/ message
Outgoing SMS
$0.0085/ message
$0.0065/ message
$0.028/ message

Security

Heading

Ring Central

Plivo

Gupshup

Encryption
AES 256
TLS/ HTTP
AES 256
TLS
AES 256
Certification
ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
SSAE 16
SOC I Type II
SOC 2 Type II
SOC 2
ISO/IEC 27001
SOC 2
Compliance
HIPPA
GDPR
GDPR
HIPPA
PCI DSS
CCPA
GDPR
LGPD
Authentication IDs / Tokens
Yes
Yes
Yes

Rate Limits

Heading

Ring Central

Plivo

Gupshup

Outbound Throughput Limit Range
10 MPS
0.25-100 MPS
20 MPS
Character Limits Accepted
160
1600 Concatenated/ 160
2500 Concatenated / 160

Calculate your Savings, one step at a time!

Pros and Cons:

Ring Central

vs

Plivo

vs

Gupshup

Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.

Ring Central

Efficient Communication

RingCentral MVP offers a wide range of communication options, including messaging, video, and phone calls, making it easy for users to connect with others.

Customization

Users appreciate the ability to customize the system, such as choosing hold music and call handling options, allowing for a personalized experience.

Call Tracking

RingCentral MVP provides features for call tracking, making it easy to monitor and record calls, which can be beneficial for businesses.

Ease of Use

Many users find the platform easy to navigate and user-friendly, even for complex tasks like setting up call routing.

Unified Messaging

Users like having all their messages, including SMS, in one place, simplifying communication management.

Downtime

Some users reported frequent system outages or downtime, which disrupted their business operations.

Customer Service

While customer service representatives were often friendly, there were complaints about the amount of time spent on the phone with them to resolve issues.

Complex Configurations

Users mentioned that complex configurations could lead to accidental changes in settings, causing problems with call routing and transfers.

Cost

The cost of RingCentral MVP, particularly for text messaging plans, was a concern for some users, especially for small businesses.

Limited Support for Solopreneurs

Some solopreneurs felt limited by the requirement to have two lines to access certain features, impacting their overall cost.

Plivo

Efficient Communication

RingCentral MVP offers a wide range of communication options, including messaging, video, and phone calls, making it easy for users to connect with others.

Customization

Users appreciate the ability to customize the system, such as choosing hold music and call handling options, allowing for a personalized experience.

Call Tracking

RingCentral MVP provides features for call tracking, making it easy to monitor and record calls, which can be beneficial for businesses.

Ease of Use

Many users find the platform easy to navigate and user-friendly, even for complex tasks like setting up call routing.

Unified Messaging

Users like having all their messages, including SMS, in one place, simplifying communication management.

Customer Support

Some users have reported that Plivo's customer support is not as responsive or helpful as they would like.

Limited Features

Plivo may not offer as many advanced features as some of its competitors. This could limit its appeal for certain use cases.

Security Breaches

Plivo has been the victim of several security breaches in recent years. This has raised concerns about the security of its platform.

Gupshup

Easy Integration

Users find Gupshup's platform easy to integrate with their systems, making it convenient to use for WhatsApp promotions and SMS services.

Quick Template Approval

Gupshup's approval process for WhatsApp templates is fast, allowing users to start their campaigns promptly.

Cost-Effective

Gupshup offers competitive pricing for SMS and WhatsApp services, making it an attractive option for businesses looking to promote their products or services.

Technical Comfort

Users appreciate the platform's technical aspects, which allow them to create WhatsApp templates without complications.

Dedicated Support

Some users have experienced good support from the Gupshup team, with dedicated account managers assisting them with their queries and requirements.

Complicated Reports

Some users find the reporting system to be complex, making it difficult to obtain specific click reports for selected dates.

Template Rejection Communication

Users would like more detailed communication when their WhatsApp templates are rejected, helping them understand the reasons and make improvements.

Integration Issues

A few users encountered errors and difficulties when integrating Gupshup with other software.

Lack of Instant Support

Some users felt that support response times could be improved, especially when dealing with urgent issues.

User Interface

There were suggestions for improving the user interface to enhance the visual and overall user experience.

Heading

Pros

Cons

Ring Central

Efficient Communication

RingCentral MVP offers a wide range of communication options, including messaging, video, and phone calls, making it easy for users to connect with others.

Customization

Users appreciate the ability to customize the system, such as choosing hold music and call handling options, allowing for a personalized experience.

Call Tracking

RingCentral MVP provides features for call tracking, making it easy to monitor and record calls, which can be beneficial for businesses.

Ease of Use

Many users find the platform easy to navigate and user-friendly, even for complex tasks like setting up call routing.

Unified Messaging

Users like having all their messages, including SMS, in one place, simplifying communication management.

Downtime

Some users reported frequent system outages or downtime, which disrupted their business operations.

Customer Service

While customer service representatives were often friendly, there were complaints about the amount of time spent on the phone with them to resolve issues.

Complex Configurations

Users mentioned that complex configurations could lead to accidental changes in settings, causing problems with call routing and transfers.

Cost

The cost of RingCentral MVP, particularly for text messaging plans, was a concern for some users, especially for small businesses.

Limited Support for Solopreneurs

Some solopreneurs felt limited by the requirement to have two lines to access certain features, impacting their overall cost.

Plivo

Robust API

Plivo offers a robust and easy-to-use API for Voice and SMS communication. This makes it a good choice for developers who want to integrate communication features into their applications.

Flexible BYOC Options

Plivo offers flexible BYOC (Bring Your Own Carrier) options, which allows businesses to use their own carriers for voice and SMS traffic. This can save businesses money on their communication costs.

Diverse Local Number Support

Plivo supports a diverse range of local numbers, which makes it a good choice for businesses that want to reach customers in multiple countries.

Good Pricing

Plivo offers competitive pricing for its services. This makes it a good choice for businesses on a budget.

Intuitive User Interface

Plivo's user interface is easy to use and navigate. This makes it a good choice for businesses of all sizes.

Customer Support

Some users have reported that Plivo's customer support is not as responsive or helpful as they would like.

Limited Features

Plivo may not offer as many advanced features as some of its competitors. This could limit its appeal for certain use cases.

Security Breaches

Plivo has been the victim of several security breaches in recent years. This has raised concerns about the security of its platform.

Gupshup

Easy Integration

Users find Gupshup's platform easy to integrate with their systems, making it convenient to use for WhatsApp promotions and SMS services.

Quick Template Approval

Gupshup's approval process for WhatsApp templates is fast, allowing users to start their campaigns promptly.

Cost-Effective

Gupshup offers competitive pricing for SMS and WhatsApp services, making it an attractive option for businesses looking to promote their products or services.

Technical Comfort

Users appreciate the platform's technical aspects, which allow them to create WhatsApp templates without complications.

Dedicated Support

Some users have experienced good support from the Gupshup team, with dedicated account managers assisting them with their queries and requirements.

Complicated Reports

Some users find the reporting system to be complex, making it difficult to obtain specific click reports for selected dates.

Template Rejection Communication

Users would like more detailed communication when their WhatsApp templates are rejected, helping them understand the reasons and make improvements.

Integration Issues

A few users encountered errors and difficulties when integrating Gupshup with other software.

Lack of Instant Support

Some users felt that support response times could be improved, especially when dealing with urgent issues.

User Interface

There were suggestions for improving the user interface to enhance the visual and overall user experience.

Real Voices, Real Experiences

Don't just take our word for it. Hear directly from users on G2 who have used

Ring Central

,

Plivo

and

Gupshup

firsthand

Reviews for
Ring Central
3.9
"

Great product for communication!

The features in here are fantastic! Messaging, video, and phone, including SMS. You can easily navigate to find what you need, see all of your messages in one place. The only thing I would change, is the ability to monitor callers participation in a visual aspect.

Crystal W.

Sales Manager

"

Great reliability and easy to use!

One of the key strengths of RingCentral MVP is its user-friendly interface, which makes it easy for employees to navigate and utilize its various features. Whether it's initiating video meetings, sending instant messages, or managing voicemail, the platform offers a streamlined experience that enhances productivity and collaboration.

Verified User

Small Business

Reviews for
Plivo
3.9
"

So far, so good!

Plivo is a pretty easy platform to understand, especially with a background of working at a SaaS company. Plivo is our chosen SMS provider for our advocate/supporter activation texts - I haven't had any need to reach out to support, though, so I can't comment on their customer service level. Similarly to most SaaS softwares, there are SO many ways to do the same thing.

Becca P.

SaaS Customer Success Enablement

"

A handy tool for life and business!

I like the simplicity. Plivo has a lot of docs, integration libraries and ways to use in business and life scenarios. And this makes it awesome tool for everyday tasks (like call forwarding) and for real business cases (like complex ivrs and so on). It not related to Plivo, but sometimes there are issues with sms A numbers, ability to change call A numbers, but it's all about call providers, and service cannot be responsible for that.

Alexander R.

Software Engineer

Reviews for
Gupshup
4.4
"

User friendly team portal that provides real time solutions!

The Gupshup team portals are very user-friendly which provide real-time solutions. The gupshup team proactively works on all the requests raised. The SPOCs from Gupshup are helpful, receptive, and solution-oriented. The transaction ID format is non-compatible with excel format. Gupshup should look into changing the format.

Antara N.

Enterprise

"

Unreliable Business Partner!

There's never any time when I've heard a no from my sales PoC. Whatever customizations are required, the PoC ensures that the same is getting done. Timely completion of the work is the only place where I felt things could have been better. For the project at least, where we collaborated, deadlines were pushed a lot, which sort of affected our go-live plans twice. Hope the same gets better in the coming time.

Mukund K.

Chief-of-staff

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