vs.
vs.

MessageBird

vs

Karix

vs

Gupshup

?

Looking for which Email provider will be the best for your use case among

MessageBird

vs

Karix

vs

Gupshup

?

Compare

MessageBird

vs

Karix

vs

Gupshup

head-to-head on factors such as their

features, pricing, latency, deliverability and more.

Integrate now

A Quick Introduction

Introducing

MessageBird

vs

Karix

vs

Gupshup

,

two industry leading Email vendors that are transforming the way businesses connect with their audience

What is

Heading

?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What is

Heading

?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Comparative Guide:

MessageBird V/S Karix V/S Gupshup Comparison: Which SMS Provider Is Better In 2024?

In a market flooded with Email providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.

Features

Interactive Voice Response

MessageBird

Supported

Karix

Supported

Gupshup

Supported

Recording and Transcriptions

MessageBird

Supported

Karix

Supported

Gupshup

Supported

Carrier Route Optimization

Supported

Supported

Gupshup

Karix

MessageBird

Supported

Free Inbound SMS

Supported

Karix

Supported

Gupshup

MessageBird

Supported

Concatenation

Supported

Karix

Supported

Gupshup

MessageBird

Supported

Cost

Dedicated Number

MessageBird

$1/month

Karix

$0.0076/ month

Gupshup

$1/month
Incoming SMS

MessageBird

FREE

Karix

FREE

Gupshup

$0.028/ message
Outgoing SMS
$0.0071/message
$0.0048/ message

Gupshup

Karix

MessageBird

$0.028/ message

Security

Encryption

MessageBird

TLS

Karix

TLS

Gupshup

TLS
AES 256
Certification

MessageBird

SOC 2 Type II
ISO/IEC 27001:2013

Karix

ISO/IEC 27001:2013
ISO 9001:2015

Gupshup

ISO/IEC 27001
SOC 2
Compliance
GDPR
Dutch ACM
NA

Gupshup

Karix

MessageBird

CCPA
GDPR
LGPD
Authentication IDs / Tokens
Yes
Yes

Gupshup

Karix

MessageBird

Yes

Rate Limits

Outbound Throughput Limit Range

MessageBird

1 MPS

Karix

1 MPS

Gupshup

20 MPS
Character Limits Accepted

MessageBird

160

Karix

160

Gupshup

2500 Concatenated / 160

Features

Heading

MessageBird

Karix

Gupshup

Interactive Voice Response

Supported

Supported

Supported

Recording and Transcriptions

Supported

Supported

Supported

Carrier Route Optimization

Supported

Supported

Supported

Free Inbound SMS

Supported

Supported

Supported

Concatenation

Supported

Supported

Supported

Cost

Heading

MessageBird

Karix

Gupshup

Dedicated Number
$1/month
$0.0076/ month
$1/month
Incoming SMS
FREE
FREE
$0.028/ message
Outgoing SMS
$0.0071/message
$0.0048/ message
$0.028/ message

Security

Heading

MessageBird

Karix

Gupshup

Encryption
TLS
TLS
TLS
AES 256
Certification
SOC 2 Type II
ISO/IEC 27001:2013
ISO/IEC 27001:2013
ISO 9001:2015
ISO/IEC 27001
SOC 2
Compliance
GDPR
Dutch ACM
NA
CCPA
GDPR
LGPD
Authentication IDs / Tokens
Yes
Yes
Yes

Rate Limits

Heading

MessageBird

Karix

Gupshup

Outbound Throughput Limit Range
1 MPS
NA
20 MPS
Character Limits Accepted
160
160
2500 Concatenated / 160

Calculate your Savings, one step at a time!

Pros and Cons:

MessageBird

vs

Karix

vs

Gupshup

Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.

MessageBird

Wide range of communication channels

MessageBird offers various communication channels like WhatsApp, SMS APIs, ChatBot, SIP Trunk, and Google Business Messages, allowing businesses to reach their customers through multiple platforms.

Omnichannel inbox

MessageBird provides an omnichannel inbox, allowing businesses to manage customer inquiries from different channels in one place, streamlining communication and improving efficiency.

Integration capabilities

MessageBird easily integrates with other solutions, making it a convenient choice for businesses looking to connect with their existing systems or platforms.

Automation features

The platform offers practical and efficient integrations, unifying services in one place and directing them to the exact sector, allowing businesses to automate processes and manage customer interactions effectively.

WhatsApp API support

Users appreciate the support for WhatsApp API, enabling them to interact with customers on one of the most popular messaging platforms.

Pricing structure

Some users find the pricing structure to be a bit high compared to other service providers, which may be a concern for businesses on a tight budget

Complexity in API configuration

Users report that the configuration of some APIs can be challenging for non-technical users, making it difficult to set up certain features without proper support.

Limited control over WhatsApp APIs

Users note that MessageBird does not have complete control over WhatsApp APIs, and users have to create an account on Meta and get approval, which might be time-consuming.

Slow API response

Some users mention that the API response time can be slow at times, which may impact real-time communication with customers.

Lack of clarity in error messages

Some users point out that error messages are not always clear, making it challenging to troubleshoot issues effectively.

Karix

Wide range of communication channels

MessageBird offers various communication channels like WhatsApp, SMS APIs, ChatBot, SIP Trunk, and Google Business Messages, allowing businesses to reach their customers through multiple platforms.

Omnichannel inbox

MessageBird provides an omnichannel inbox, allowing businesses to manage customer inquiries from different channels in one place, streamlining communication and improving efficiency.

Integration capabilities

MessageBird easily integrates with other solutions, making it a convenient choice for businesses looking to connect with their existing systems or platforms.

Automation features

The platform offers practical and efficient integrations, unifying services in one place and directing them to the exact sector, allowing businesses to automate processes and manage customer interactions effectively.

WhatsApp API support

Users appreciate the support for WhatsApp API, enabling them to interact with customers on one of the most popular messaging platforms.

Not all countries are supported

Karix does not support all countries. If you need to send SMS messages to a country that is not supported, you will need to use a different provider.

Some features are limited on the free plan

The free plan for Karix is limited to 100 SMS messages per month. If you need to send more than that, you will need to upgrade to a paid plan.

Customer support can be slow

Some users have reported that customer support can be slow to respond. However, Karix does offer 24/7 support, so you should be able to get help if you need it.

Gupshup

Easy Integration

Users find Gupshup's platform easy to integrate with their systems, making it convenient to use for WhatsApp promotions and SMS services.

Quick Template Approval

Gupshup's approval process for WhatsApp templates is fast, allowing users to start their campaigns promptly.

Cost-Effective

Gupshup offers competitive pricing for SMS and WhatsApp services, making it an attractive option for businesses looking to promote their products or services.

Technical Comfort

Users appreciate the platform's technical aspects, which allow them to create WhatsApp templates without complications.

Dedicated Support

Some users have experienced good support from the Gupshup team, with dedicated account managers assisting them with their queries and requirements.

Complicated Reports

Some users find the reporting system to be complex, making it difficult to obtain specific click reports for selected dates.

Template Rejection Communication

Users would like more detailed communication when their WhatsApp templates are rejected, helping them understand the reasons and make improvements.

Integration Issues

A few users encountered errors and difficulties when integrating Gupshup with other software.

Lack of Instant Support

Some users felt that support response times could be improved, especially when dealing with urgent issues.

User Interface

There were suggestions for improving the user interface to enhance the visual and overall user experience.

Heading

Pros

Cons

MessageBird

Wide range of communication channels

MessageBird offers various communication channels like WhatsApp, SMS APIs, ChatBot, SIP Trunk, and Google Business Messages, allowing businesses to reach their customers through multiple platforms.

Omnichannel inbox

MessageBird provides an omnichannel inbox, allowing businesses to manage customer inquiries from different channels in one place, streamlining communication and improving efficiency.

Integration capabilities

MessageBird easily integrates with other solutions, making it a convenient choice for businesses looking to connect with their existing systems or platforms.

Automation features

The platform offers practical and efficient integrations, unifying services in one place and directing them to the exact sector, allowing businesses to automate processes and manage customer interactions effectively.

WhatsApp API support

Users appreciate the support for WhatsApp API, enabling them to interact with customers on one of the most popular messaging platforms.

Pricing structure

Some users find the pricing structure to be a bit high compared to other service providers, which may be a concern for businesses on a tight budget

Complexity in API configuration

Users report that the configuration of some APIs can be challenging for non-technical users, making it difficult to set up certain features without proper support.

Limited control over WhatsApp APIs

Users note that MessageBird does not have complete control over WhatsApp APIs, and users have to create an account on Meta and get approval, which might be time-consuming.

Slow API response

Some users mention that the API response time can be slow at times, which may impact real-time communication with customers.

Lack of clarity in error messages

Some users point out that error messages are not always clear, making it challenging to troubleshoot issues effectively.

Karix

Quick delivery

SMS messages are delivered quickly, usually within seconds. This is important for time-sensitive messages, such as appointment reminders or shipping notifications.

Personalization

Karix allows you to personalize your SMS messages with the recipient's name, location, and other information. This can help to increase engagement and click-through rates.

Reporting and analytics

Karix provides detailed reporting and analytics on your SMS campaigns. This data can help you to track the performance of your campaigns and make improvements.

Affordable pricing

Karix offers a variety of pricing plans to fit your budget. You can also get a free trial to test out the service before you commit.

Not all countries are supported

Karix does not support all countries. If you need to send SMS messages to a country that is not supported, you will need to use a different provider.

Some features are limited on the free plan

The free plan for Karix is limited to 100 SMS messages per month. If you need to send more than that, you will need to upgrade to a paid plan.

Customer support can be slow

Some users have reported that customer support can be slow to respond. However, Karix does offer 24/7 support, so you should be able to get help if you need it.

Gupshup

Easy Integration

Users find Gupshup's platform easy to integrate with their systems, making it convenient to use for WhatsApp promotions and SMS services.

Quick Template Approval

Gupshup's approval process for WhatsApp templates is fast, allowing users to start their campaigns promptly.

Cost-Effective

Gupshup offers competitive pricing for SMS and WhatsApp services, making it an attractive option for businesses looking to promote their products or services.

Technical Comfort

Users appreciate the platform's technical aspects, which allow them to create WhatsApp templates without complications.

Dedicated Support

Some users have experienced good support from the Gupshup team, with dedicated account managers assisting them with their queries and requirements.

Complicated Reports

Some users find the reporting system to be complex, making it difficult to obtain specific click reports for selected dates.

Template Rejection Communication

Users would like more detailed communication when their WhatsApp templates are rejected, helping them understand the reasons and make improvements.

Integration Issues

A few users encountered errors and difficulties when integrating Gupshup with other software.

Lack of Instant Support

Some users felt that support response times could be improved, especially when dealing with urgent issues.

User Interface

There were suggestions for improving the user interface to enhance the visual and overall user experience.

Real Voices, Real Experiences

Don't just take our word for it. Hear directly from users on G2 who have used

MessageBird

,

Karix

and

Gupshup

firsthand

Reviews for
MessageBird
4.2
"

Brilliant Unified Platform!

Being able to interact with our clients via their preferred platforms, using a single API is incredibly efficient, and saves us a lot of work and headaches. It's helpful also for sending through notifications for updates on their services or orders with us. Our only issue with MessageBird is that there is no monthly billing invoice/statement.

Markus S.

Software Engineer

"

If you need to integrate SMS services, this is the one!

Message bird has an impressive yet simple user interface, which allows you to configure all the necessary aspects to integrate Whatsapp, social network messaging and text messages. However, I think that an opportunity for improvement is to be able to quickly make the user who logs in for the first time understand where to click to go to the inbox.

Jesus G.

Growth Hacker

Reviews for
Karix
4.2
"

Issue with customer service!

No challenges faced with the product. We use the API for sending sms. Its a 2 way channel where the customer sends us an SMS and our team responds to them via an API. However their customer service is very slow. The account managers assigned to our account lack responsibility towards us. Invoices are not received on time and they do not track payments as well.

Verified User

Mid-Market

"

Not too good!

We fed up with the way that they responded when we needed their support at a crucial time. We immediately reached out to a customer-centric vendor and moved on without a second thought. I don't think they've resolved any business problem apart from providing a general sms service. We're disappointed with your support, team Karix.

Mohammed S.

Tech Customer Support Lead

Reviews for
Gupshup
4.4
"

User friendly team portal that provides real time solutions!

The Gupshup team portals are very user-friendly which provide real-time solutions. The gupshup team proactively works on all the requests raised. The SPOCs from Gupshup are helpful, receptive, and solution-oriented. The transaction ID format is non-compatible with excel format. Gupshup should look into changing the format.

Antara N.

Enterprise

"

Unreliable Business Partner!

There's never any time when I've heard a no from my sales PoC. Whatever customizations are required, the PoC ensures that the same is getting done. Timely completion of the work is the only place where I felt things could have been better. For the project at least, where we collaborated, deadlines were pushed a lot, which sort of affected our go-live plans twice. Hope the same gets better in the coming time.

Mukund K.

Chief-of-staff

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