Modern products rarely rely on just one notification channel. Users expect email confirmations, in-app alerts, push reminders, WhatsApp updates, Slack notifications, and more. Engineering teams end up stitching together SendGrid, Twilio, APNS, FCM, webhooks, and internal logic just to send one cohesive message.
SuprSend brings all of that into a single orchestration layer.
Instead of managing channels separately, you integrate once and orchestrate everything from one platform.
One API Across Every Channel
SuprSend supports:
- Email via SendGrid, Amazon SES, Mailgun, Postmark and more
- SMS via Twilio, Exotel, Plivo, MessageBird, Sinch, Gupshup
- Push via APNS, FCM, MiPush
- In-app Inbox with React SDK and headless components
- WhatsApp Cloud API
- Slack, Microsoft Teams, Discord
- Webhooks and custom HTTP integrations
- SuprSend vs OneSignal
Instead of separate vendor integrations, SuprSend provides a unified API abstraction. Enterprises configure vendor keys once per brand, and routing happens centrally.
For eShipz, which integrates with 220+ courier partners and processes 31+ million orders, this centralized model reduced onboarding time by over 3 weeks.
Orchestrate Workflows, Not Just Messages
Sending a notification is simple. Orchestrating user journeys is not.
SuprSend’s workflow engine allows:
- Event-driven triggers with JSON schema validation
- Conditional branching and time-based delays
- Cross-channel fallback logic with TTL windows
- Time-window batching and digests
- Cron-based recurring workflows
- A/B testing across email, push, and in-app
CrazyGames, serving 45M+ monthly players across 3,000+ games, reduced notification deployment from weeks to hours after moving templates and workflows out of code and into SuprSend.
Refrens implemented cross-channel fallback logic where inbox notifications had a 6-hour TTL, and email triggered automatically after 3 hours if unopened. Engagement increased by 144% compared to email alone.
Smart Routing That Protects Cost and Experience
Sending the same message across all channels simultaneously increases cost and creates noise.
SuprSend’s smart routing supports:
- Primary and secondary channel logic
- Automatic cancellation of fallback if primary succeeds
- Time-to-live windows
- Channel-level preference validation
For enterprises sending to 200,000 subscribers, smart routing eliminated redundant multi-channel sends and saved $1,500–$1,800 per day.
Delightree added push notifications alongside email and SMS and increased seen rates by 22%.
Built-In In-App Inbox
An inbox is not just another channel. It becomes the system of record for notifications.
SuprSend’s in-app Inbox includes:
- React SDK and headless components
- Real-time sync across devices
- Tabs, filters, read/unread states
- Inline click actions and state management
- Pinning and expiry
- Multi-tenant isolation
Refrens integrated the inbox in under 60 minutes and achieved a 144% increase in engagement while saving the equivalent of two full-time engineers.
Teachmint saw 50% of users actively checking their inbox and doubled engagement among school owners within three months.
Multi-Tenant Orchestration for B2B Platforms
If your product sits between businesses and their customers, multi-tenancy is mandatory.
SuprSend supports:
- Brand-level routing with brand_id injection
- White-labeled templates
- Per-tenant vendors and domains
- Three-level preference control: business → brand → user
- Tenant-specific inbox and analytics
Freightify programmatically configured brand assets via API and boosted quote win ratios by 30% for freight forwarders.
Solar Informatics reduced time-to-live for new customer notifications by 75% using multi-tenant templating instead of per-customer HTML builds.
Delightree achieved a 2X increase in engagement and 27% uplift in app retention after implementing branded, multi-tenant notifications.
Centralized Templates With Version Control
Templates are fully decoupled from code.
SuprSend provides:
- WYSIWYG visual editors
- Handlebar helpers for dynamic logic
- Versioning and rollback
- Staging and production isolation
- Multi-language translations with fallback logic
- Hosted preference pages with localization
- SuprSend - Posts
Solar Informatics used dynamic helpers to generate weather alerts with tables, graphs, conditional banners, and tenant-specific logos, without engineering intervention.
Delightree iterated templates 4–5 times quickly and achieved 11% click rates on improved designs.
Observability Across Every Channel
Multi-channel orchestration is incomplete without visibility.
SuprSend’s Analytics 2.0 and logs include:
- Unified cross-channel logs
- Workflow-level comparisons
- Granular filtering by tenant, template, vendor, category
- Extended log retention
- Real-time error alerts
- CSV exports up to 50 million rows per file
- S3 sync in encrypted Parquet every 5 minutes
- SuprSend Product Updates
Evocalize migrated core notifications in one sprint and saw notification-engaged users launch 27% more marketing programs.
A reporting service provider launched a complete notification system in two weeks and closed enterprise deals requiring proactive alerts.
API-First and Developer-Centric
SuprSend supports:
- Workflow API for CI/CD deployments
- CLI-based version control synced to Git
- Test Mode to prevent accidental sends
- Schema-driven type generation for TypeScript, Python, Go, Java, Kotlin, Swift, Dart
- SuprSend - Posts
- Proxy support in Java SDK
- SuprSend Product Updates
Engineering teams send events. Product teams own logic, templates, preferences, and experiments.
Enterprise Security and Compliance
SuprSend is compliant with:
- SOC 2
- ISO 27001
- GDPR
- HIPAA
- CPRA
Encryption at rest, TLS 1.2+ in transit, region-based data residency across US, EU, and APAC, structured retention and deletion controls, and role-based access control are built in.
Proven Operational Impact
Across customers, SuprSend demonstrated:
- 90% reduction in operational overhead
- 40% uplift in notification engagement
- 30% savings in paid channel costs
- 5-minute average time to go live for any message
- 600+ developer hours saved at Freightify
- 200+ engineering hours saved at Artwork Flow
- 3-week onboarding reduction at eShipz
One Platform. Every Channel. Fully Orchestrated.
Instead of building and maintaining separate systems for email, SMS, push, inbox, Slack, WhatsApp, routing logic, preferences, batching, logs, exports, and compliance controls, SuprSend centralizes it.
You integrate once.
You orchestrate everything.
You scale without rebuilding per channel or per tenant.
Get Started at SuprSend.com
