vs.
vs.

SendGrid

vs

SMTP.com

vs

SocketLabs

?

Looking for which Email provider will be the best for your use case among

SendGrid

vs

SMTP.com

vs

SocketLabs

?

Compare

SendGrid

vs

SMTP.com

vs

SocketLabs

head-to-head on factors such as their

features, pricing, latency, deliverability and more.

Integrate now

A Quick Introduction

Introducing

SendGrid

vs

SMTP.com

vs

SocketLabs

,

two industry leading Email vendors that are transforming the way businesses connect with their audience

What is

Heading

?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What is

Heading

?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Comparative Guide:

Sendgrid VS SMTP.com VS SocketLabs - Which email provider is better in 2024?

In a market flooded with Email providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.

APIs

Rest API

SendGrid

/v3/user/webhooks/

SMTP.com

N/A

SocketLabs

/v2/event-webhook 

Event API

SendGrid

/v3/user/webhooks/event

SMTP.com

N/A

SocketLabs

N/A

Contact Management via API

/v3/marketing/contacts

/v4/account

SocketLabs

SMTP.com

SendGrid

/v2/subaccount

Send email through API

/v3/mail/send

SMTP.com

/v4/messages

SocketLabs

SendGrid

/v1/email

Documentation

Docs

SMTP.com

Docs

SocketLabs

SendGrid

Docs

Ease of Integration

Language & Frameworks

SendGrid

SMTP.com

Python
Ruby
C#
Node.js
Perl
Objective-C
Java
Go
PHP
Node.js
PHP
Python
Ruby
Java
C#
Go
Rust

SocketLabs

C#
Go
Java
Node.js
PHP
Powershell
Python
Ruby
Setup & Configuration

SendGrid

SocketLabs

SMTP.com

API Rate Limits

SendGrid

600 requests/ minute

SMTP.com

1000/ session

SocketLabs

50 messages/ hour/ domain +

Pricing

Pricing Model

SendGrid

Tiered Pricing

SMTP.com

Tiered Pricing

SocketLabs

Tiered Pricing
Cost Structure

SendGrid

$0.0004 - $0.0006/ email
$0.0005 - $0.001/ email

SocketLabs

SMTP.com

$0.0005 - $0.0009/ email
Free Tier

SendGrid

Available (upto 2000/m)

SocketLabs

SMTP.com

Not Available
Not Available
Contract Terms

SendGrid

Monthly/ Annually
Monthly/ Annually

SMTP.com

SocketLabs

Monthly/ Annually

Performance & Resilience

Log Retention

SendGrid

30 days

SocketLabs

SMTP.com

90 days
5 days
Redundancy Mechanisms

SendGrid

Available

SocketLabs

SMTP.com

Available
Available
Max Size

SendGrid

30 MB

SocketLabs

SMTP.com

15 MB
40 MB
Unicode Encoding

SendGrid

Not allowed

SocketLabs

SMTP.com

Not Supported
Supported
Servers Location

SendGrid

US

SocketLabs

SMTP.com

Canada
US
Uptime

SendGrid

99.95%

SMTP.com

SocketLabs

99.99%
99.999%

Security & Compliance

Compliance

SendGrid

SOC II
GDPR

SocketLabs

N/A

SMTP.com

ISO 27001
Encryption Standards

SendGrid

TLS

SocketLabs

TLS via STARTTLS
SSL via port 465
TLS

SMTP.com

Email Provider Features

Core Features

SendGrid

  • Email marketing automation & testing
  • HTML based email templating
  • Email statistics and reports
  • List management

SMTP.com

  • Reliable Inbox Delivery
  • Scalable Sending Capability
  • Secure Email Transmission
  • 24/7 Expert Support

SocketLabs

  • Simple Integration
  • Clear Reporting
  • Reliable Scalability
  • Advanced Account Management
Integration Ecosystem

SendGrid

Clickfunnels, Cloudfront, GoDaddy, Airtable, AWS + 116

SMTP.com

Google sheets, Trello, Shopify, Wordpress + 8 others

SocketLabs

Datagrail, Qualtrics, ++

Custom Domains

SendGrid

Yes

SocketLabs

Yes

Yes

SMTP.com

API Endpoints

SendGrid

Heading

SMTP.com

SocketLabs

Webhooks

/v3/user/webhooks/

N/A

/v2/event-webhook 

Events

/v3/user/webhooks/event

N/A

N/A

Contact Management

/v3/marketing/contacts

/v4/account

/v2/subaccount

Send Emails

/v3/mail/send

/v4/messages

/v1/email

Documentation

Docs

Docs

Docs

Ease of Integration

Heading

SendGrid

SMTP.com

SocketLabs

Language & Frameworks
Python
Ruby
C#
Node.js
Perl
Objective-C
Java
Go
PHP
Node.js
PHP
Python
Ruby
Java
C#
Go
Rust
C#
Go
Java
Node.js
PHP
Powershell
Python
Ruby
Setup & Configuration
API Rate Limits
600 requests/ minute
1000/ session
50 messages/ hour/ domain +

Pricing

Heading

SendGrid

SMTP.com

SocketLabs

Pricing Model
Tiered Pricing
Tiered Pricing
Tiered Pricing
Cost Structure
$0.0004 - $0.0006/ email
$0.0005 - $0.001/ email
$0.0005 - $0.0009/ email
Free Tier
Available (upto 2000/m)
Not Available
Not Available
Contract Terms
Monthly/ Annually
Monthly/ Annually
Monthly/ Annually

Performance & Resilience

Heading

SendGrid

SMTP.com

SocketLabs

Log Retention
30 days
90 days
5 days
Redundancy Mechanisms
Available
Available
Available
Max Size
30 MB
15 MB
40 MB
Unicode Encoding
Not allowed
Not Supported
Supported
Servers Location
US
Canada
US
Uptime
99.95%
99.99%
99.999%

Security & Compliance

Heading

SendGrid

SMTP.com

SocketLabs

Compliance
SOC II
GDPR
N/A
ISO 27001
Encryption Standards
TLS
TLS via STARTTLS
SSL via port 465
TLS

Email Provider Features

Heading

SendGrid

SMTP.com

SocketLabs

Core Features
  • Email marketing automation & testing
  • HTML based email templating
  • Email statistics and reports
  • List management
  • Simple Integration
  • Clear Reporting
  • Reliable Scalability
  • Advanced Account Management
  • Simple Integration
  • Clear Reporting
  • Reliable Scalability
  • Advanced Account Management
Integration Ecosystem

Clickfunnels, Cloudfront, GoDaddy, Airtable, AWS + 116

Google sheets, Trello, Shopify, Wordpress + 8 others

Datagrail, Qualtrics, ++

Custom Domains

Yes

Yes

Yes

Calculate your Savings, one step at a time!

Pros and Cons:

SendGrid

vs

SMTP.com

vs

SocketLabs

Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.

SendGrid

Reliable Delivery

SendGrid ensures dependable email delivery, reducing bounce rates and enhancing customer communication.

Easy Integration

User-friendly interface and clear documentation simplify integration.

Advanced Customization

Dynamic content personalization improves targeting and engagement.

Detailed Analytics

Real-time performance tracking with open rates, click-through rates, and more aids optimization.

Scalability

SendGrid's infrastructure efficiently handles variable email volumes.

Pricing

Considered expensive, especially for dedicated servers.

Complex Setup

Initial setup may be challenging for non-technical users.

Limited Template Editor

Improved design features are desired.

Support Issues

Slow or unresponsive support at times.

Delivery Challenges

Issues with email delivery to specific providers, causing spam marking.

SMTP.com

Reliability

Users appreciate that SMTP.com is a dependable service for sending emails. It ensures the emails are delivered successfully.

Deliverability

Users have experienced good email deliverability with SMTP.com. It helps emails reach their intended recipients' inboxes, which is crucial for email marketing.

Customer Support

Users have mentioned that SMTP.com has responsive and helpful customer support. This is essential for addressing any issues or concerns.

Integration

SMTP.com is reported to work well with various applications and services, making it easy to set up and use.

Analytics

SMTP.com provides useful analytics and reporting, helping users understand the performance of their email marketing campaigns.

Pricing

Some users find SMTP.com to be overpriced compared to other email delivery services.

Cancellation Process

A few reviewers mentioned that the cancellation process can be challenging and may require a 30-day notice, potentially resulting in an extra month of charges.

No Free Trial

SMTP.com doesn't seem to offer a free trial, which might make it less accessible for those looking to test the service.

Issues with Specific Email Domains

Users mentioned difficulties with sending emails to specific domains. This might be a concern if you need to communicate with recipients in regions with restrictions.

SocketLabs

Ease of Management

Users find SocketLabs easy to manage through the admin portal. It allows for the quick setup of new servers for campaigns and adjustments to support various initiatives.

Reliable Email Delivery

SocketLabs is known for its reliable email delivery, ensuring that emails are more likely to land in customers' inboxes and not end up in spam.

Support and Customer Service

Users have positive experiences with the customer support team and appreciate the responsive support provided.

Customization and Configuration

SocketLabs offers flexibility with features like custom bounce domains, DKIM signatures, and multiple configurations for different servers, making it suitable for various needs.

Detailed Reporting

Users praise the platform for its robust reporting capabilities, providing insights into sent and delivered emails.

Pricing Structure Changes

Some users have experienced surprises related to pricing plan changes, which have occasionally required them to adjust their packages and pricing. It's important for users to stay informed about pricing updates.

User Interface Design

A few users have mentioned that the platform's user interface could be more visually appealing or streamlined for a better user experience.

Mobile App Absence

Some users wish that SocketLabs had a mobile application for remote monitoring and management of email campaigns.

Logging and Monitoring

Users have expressed a desire for more control over logging and monitoring, as well as native event alerting options within the platform.

Heading

Pros

Cons

SendGrid

Reliable Delivery

SendGrid ensures dependable email delivery, reducing bounce rates and enhancing customer communication.

Easy Integration

User-friendly interface and clear documentation simplify integration.

Advanced Customization

Dynamic content personalization improves targeting and engagement.

Detailed Analytics

Real-time performance tracking with open rates, click-through rates, and more aids optimization.

Scalability

SendGrid's infrastructure efficiently handles variable email volumes.

Pricing

Considered expensive, especially for dedicated servers.

Complex Setup

Initial setup may be challenging for non-technical users.

Limited Template Editor

Improved design features are desired.

Support Issues

Slow or unresponsive support at times.

Delivery Challenges

Issues with email delivery to specific providers, causing spam marking.

SMTP.com

Reliability

Users appreciate that SMTP.com is a dependable service for sending emails. It ensures the emails are delivered successfully.

Deliverability

Users have experienced good email deliverability with SMTP.com. It helps emails reach their intended recipients' inboxes, which is crucial for email marketing.

Customer Support

Users have mentioned that SMTP.com has responsive and helpful customer support. This is essential for addressing any issues or concerns.

Integration

SMTP.com is reported to work well with various applications and services, making it easy to set up and use.

Analytics

SMTP.com provides useful analytics and reporting, helping users understand the performance of their email marketing campaigns.

Pricing

Some users find SMTP.com to be overpriced compared to other email delivery services.

Cancellation Process

A few reviewers mentioned that the cancellation process can be challenging and may require a 30-day notice, potentially resulting in an extra month of charges.

No Free Trial

SMTP.com doesn't seem to offer a free trial, which might make it less accessible for those looking to test the service.

Issues with Specific Email Domains

Users mentioned difficulties with sending emails to specific domains. This might be a concern if you need to communicate with recipients in regions with restrictions.

SocketLabs

Ease of Management

Users find SocketLabs easy to manage through the admin portal. It allows for the quick setup of new servers for campaigns and adjustments to support various initiatives.

Reliable Email Delivery

SocketLabs is known for its reliable email delivery, ensuring that emails are more likely to land in customers' inboxes and not end up in spam.

Support and Customer Service

Users have positive experiences with the customer support team and appreciate the responsive support provided.

Customization and Configuration

SocketLabs offers flexibility with features like custom bounce domains, DKIM signatures, and multiple configurations for different servers, making it suitable for various needs.

Detailed Reporting

Users praise the platform for its robust reporting capabilities, providing insights into sent and delivered emails.

Pricing Structure Changes

Some users have experienced surprises related to pricing plan changes, which have occasionally required them to adjust their packages and pricing. It's important for users to stay informed about pricing updates.

User Interface Design

A few users have mentioned that the platform's user interface could be more visually appealing or streamlined for a better user experience.

Mobile App Absence

Some users wish that SocketLabs had a mobile application for remote monitoring and management of email campaigns.

Logging and Monitoring

Users have expressed a desire for more control over logging and monitoring, as well as native event alerting options within the platform.

Real Voices, Real Experiences

Don't just take our word for it. Hear directly from users on G2 who have used

SendGrid

,

SMTP.com

and

SocketLabs

firsthand

Reviews for
SendGrid
4.0
"

Keeping track of sent emails has never been easier.

Sengrid has been such a wonderful system to use to keep track of the emails being sent out by our automatic system. The ability to check if emails bounced, have been blocked, if the emails were opened and even clicked on has been severly helpful in our efforts to educate our guests/customers about the importance of confirmation emails and accountability.

Oliver M.

Mid-Market

"

Twilio sendGrid email Api is the best service for email varification.

I'm a full stack developer. I have used Twilio sendgrid at my one of project, in that project basically I have to varify that user when he or she registered. This service helped me to send the email for varification to that particular user. Some things are the best in sendgrid which I appreciate that, like it is open-source. I have faced some error, like you are unauthorised, I am not able to varify and Authorize myself.

Raj V.

Software Developer

Reviews for
SMTP.com
3.0
"

Almost Always Dependable and Easy to Use

What I like best about SMTP.com is that I don't have to worry about junky and spammy websites causing the shared IP address to get penalized. That was the most critical factor for me when it came to me choosing SMTP.com over a competitor. The two main dislikes I have at the moment are that SMTP.com doesn't have a more affordable plan, and it does go down for a few minutes every few months or so, which could equate to lost leads.

Aaron W.

Strategy Director & Financial Services

"

Great customer service

They have quite an aggressive sales team but the level of support and expertise they have is amazing. We had deliverability issues with sparkpost before and they just shut down our account and with smtp folks we were able to quickly setup everything and have good results so far. No interface to manage email campaigns

Evan M.

Email Marketing and Campaigns manager

Reviews for
SocketLabs
4.5
"

Great product, easy to use.

The ease of management. I am able to manage the services with the admin portal with ease setup new servers for campaigns and adjust them on the fly to support our different initiatives. One if the main uses for us it to send emails to our clients and track results. Offloads responsibility of supporting an internal email service and addresses email spam rules. Also helps us track opt out request and complaints.

Verified User

Mid-Market

"

Great customer service

They have quite an aggressive sales team but the level of support and expertise they have is amazing. We had deliverability issues with sparkpost before and they just shut down our account and with smtp folks we were able to quickly setup everything and have good results so far. No interface to manage email campaigns

Evan M.

Email Marketing and Campaigns manager

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Implement a powerful stack for your notifications

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