vs.
vs.

Mailchimp

vs

Elastic Email

vs

SocketLabs

?

Looking for which Email provider will be the best for your use case among

Mailchimp

vs

Elastic Email

vs

SocketLabs

?

Compare

Mailchimp

vs

Elastic Email

vs

SocketLabs

head-to-head on factors such as their

features, pricing, latency, deliverability and more.

Integrate now

A Quick Introduction

Introducing

Mailchimp

vs

Elastic Email

vs

SocketLabs

,

two industry leading Email vendors that are transforming the way businesses connect with their audience

What is

Heading

?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What is

Heading

?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Comparative Guide:

Mailchimp VS Elastic Email VS SocketLabs - Which email provider is better in 2024?

In a market flooded with Email providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.

APIs

Rest API

Mailchimp

/webhooks

Elastic Email

N/A

SocketLabs

/v2/event-webhook 

Event API

Mailchimp

N/A

Elastic Email

/vs/events

SocketLabs

N/A

Contact Management via API

/lists

/v4/contacts

SocketLabs

Elastic Email

Mailchimp

/v2/subaccount

Send email through API

/messages/send

Elastic Email

v2/email/send

SocketLabs

Mailchimp

/v1/email

Documentation

Docs

Elastic Email

Docs

SocketLabs

Mailchimp

Docs

Ease of Integration

Language & Frameworks

Mailchimp

Elastic Email

Python
Ruby
PHP
Node.js
iOS
Android
Typescript Angular
Typescript Axios
Ruby
Java
Go & Python.
Rust
Bash
C#
PHP
Javascript

SocketLabs

C#
Go
Java
Node.js
PHP
Powershell
Python
Ruby
Setup & Configuration

Mailchimp

SocketLabs

Elastic Email

API Rate Limits

Mailchimp

20 requests/ minute

Elastic Email

20 concurrent connections

SocketLabs

50 messages/ hour/ domain +

Pricing

Pricing Model

Mailchimp

Tiered Pricing

Elastic Email

Pay-as-you-go

SocketLabs

Tiered Pricing
Cost Structure

Mailchimp

$0.0005 - $0.0009/ email
$0.0002 - $0.00005/ email

SocketLabs

Elastic Email

$0.0005 - $0.0009/ email
Free Tier

Mailchimp

Available (upto 1000/m)

SocketLabs

Elastic Email

Available (upto 3000 emails)
Not Available
Contract Terms

Mailchimp

Monthly/ Annually
Monthly

Elastic Email

SocketLabs

Monthly/ Annually

Performance & Resilience

Log Retention

Mailchimp

30 days

SocketLabs

Elastic Email

30 days
5 days
Redundancy Mechanisms

Mailchimp

Available

SocketLabs

Elastic Email

Available
Available
Max Size

Mailchimp

25 MB

SocketLabs

Elastic Email

10 MB
40 MB
Unicode Encoding

Mailchimp

Not allowed

SocketLabs

Elastic Email

Not Supported
Supported
Servers Location

Mailchimp

US

SocketLabs

Elastic Email

EU
US
Uptime

Mailchimp

99.99%

Elastic Email

SocketLabs

99.93%
99.999%

Security & Compliance

Compliance

Mailchimp

SOC II
PCI DSS
ISO 27001

SocketLabs

NA

Elastic Email

ISO 27001
Encryption Standards

Mailchimp

TLS 1.2

SocketLabs

SSL
TLS
TLS

Elastic Email

Email Provider Features

Core Features

Mailchimp

  • Powerful sending infrastructure
  • Fast email verification
  • Managed email delivery
  • Advanced email analytics

Elastic Email

  • New Template Editor Available
  • Powerful Email Marketing Platform
  • Email API Integration
  • Comprehensive Email Solutions with Analytics

SocketLabs

  • Simple Integration
  • Clear Reporting
  • Reliable Scalability
  • Advanced Account Management
Integration Ecosystem

Mailchimp

Quickbooks, Shopify, Drupal, Typeform + 314 others

Elastic Email

Cloudways, Wordpress, Zapier + 17 other

SocketLabs

Datagrail, Qualtrics, ++

Custom Domains

Mailchimp

Yes

SocketLabs

Yes

Yes

Elastic Email

API Endpoints

Mailchimp

Heading

Elastic Email

SocketLabs

Webhooks

/webhooks

N/A

/v2/event-webhook 

Events

N/A

/vs/events

N/A

Contact Management

/lists

/v4/contacts

/v2/subaccount

Send Emails

/messages/send

v2/email/send

/v1/email

Documentation

Docs

Docs

Docs

Ease of Integration

Heading

Mailchimp

Elastic Email

SocketLabs

Language & Frameworks
Python
Ruby
PHP
Node.js
iOS
Android
Typescript Angular
Typescript Axios
Ruby
Java
Go & Python.
Rust
Bash
C#
PHP
Javascript
C#
Go
Java
Node.js
PHP
Powershell
Python
Ruby
Setup & Configuration
API Rate Limits
20 requests/ minute
20 concurrent connections
50 messages/ hour/ domain +

Pricing

Heading

Mailchimp

Elastic Email

SocketLabs

Pricing Model
Tiered Pricing
Pay-as-you-go
Tiered Pricing
Cost Structure
$0.0005 - $0.0009/ email
$0.0002 - $0.00005/ email
$0.0005 - $0.0009/ email
Free Tier
Available (upto 1000/m)
Available (upto 3000 emails)
Not Available
Contract Terms
Monthly/ Annually
Monthly
Monthly/ Annually

Performance & Resilience

Heading

Mailchimp

Elastic Email

SocketLabs

Log Retention
30 days
30 days
5 days
Redundancy Mechanisms
Available
Available
Available
Max Size
25 MB
10 MB
40 MB
Unicode Encoding
Not allowed
Not Supported
Supported
Servers Location
US
EU
US
Uptime
99.99%
99.93%
99.999%

Security & Compliance

Heading

Mailchimp

Elastic Email

SocketLabs

Compliance
SOC II
PCI DSS
ISO 27001
NA
ISO 27001
Encryption Standards
TLS 1.2
SSL
TLS
TLS

Email Provider Features

Heading

Mailchimp

Elastic Email

SocketLabs

Core Features
  • Powerful sending infrastructure
  • Fast email verification
  • Managed email delivery
  • Advanced email analytics
  • Simple Integration
  • Clear Reporting
  • Reliable Scalability
  • Advanced Account Management
  • Simple Integration
  • Clear Reporting
  • Reliable Scalability
  • Advanced Account Management
Integration Ecosystem

Quickbooks, Shopify, Drupal, Typeform + 314 others

Cloudways, Wordpress, Zapier + 17 other

Datagrail, Qualtrics, ++

Custom Domains

Yes

Yes

Yes

Calculate your Savings, one step at a time!

Pros and Cons:

Mailchimp

vs

Elastic Email

vs

SocketLabs

Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.

Mailchimp

Easy to Use

Users find Mailchimp easy to use, making it accessible for beginners.

Templates and Customization

It offers customizable email templates, allowing users to create professional-looking emails.

Integration

Users appreciate the integration options, including integration with websites and marketing flows.

Analytics

The platform provides detailed performance metrics and analytics to track the success of email campaigns.

Free Plan for Start-ups

The availability of a free plan is a plus, especially for small businesses and start-ups.

Pricing

Some users find the pricing a bit on the higher side, which can be challenging for small organizations. They suggest more flexible pricing plans.

Limits on Free Plan

The free plan has limitations, such as a limit on the number of contacts and emails, which may not be sufficient for growing businesses.

Integration Challenges

Users have faced difficulties when trying to integrate Mailchimp with other platforms.

Customization

Some users mentioned limited customization options, particularly regarding email templates.

Customer Support

There is feedback that customer support responsiveness could be improved.

Elastic Email

Reliable email sending platform for bulk emails

Users appreciate Elastic Email for its ability to reliably send out bulk emails without issues, thanks to its servers and IPs.

Affordable pricing

Users find Elastic Email's pricing to be competitive and affordable, making it a cost-effective choice for email marketing.

Easy to use

Elastic Email is considered user-friendly, making it suitable for those new to email marketing as well as more experienced users.

Automation and transactional email capabilities

Users highlight Elastic Email's support for automated email campaigns and transactional emails, making it a versatile tool for various email marketing needs.

Bulk email sending

Elastic Email is well-regarded for its ability to send a large number of emails at once, making it suitable for businesses looking to reach a wide audience.

Slow email delivery

Some users have reported slow email delivery times, which can be a drawback when timeliness is essential.

Pricing may not suit all budgets

While some users find Elastic Email's pricing to be affordable, others may consider it expensive, depending on their needs and budget.

Support response time

Users have noted that the support response time can be slow, which can be frustrating when encountering issues or needing assistance.

Limited template creativity

Users have found Elastic Email's email templates to be lacking in creativity, which might be a limitation for those looking for visually appealing designs.

Issues with server downtime

Users have experienced issues with server downtime, which can disrupt email sending operations.

SocketLabs

Ease of Management

Users find SocketLabs easy to manage through the admin portal. It allows for the quick setup of new servers for campaigns and adjustments to support various initiatives.

Reliable Email Delivery

SocketLabs is known for its reliable email delivery, ensuring that emails are more likely to land in customers' inboxes and not end up in spam.

Support and Customer Service

Users have positive experiences with the customer support team and appreciate the responsive support provided.

Customization and Configuration

SocketLabs offers flexibility with features like custom bounce domains, DKIM signatures, and multiple configurations for different servers, making it suitable for various needs.

Detailed Reporting

Users praise the platform for its robust reporting capabilities, providing insights into sent and delivered emails.

Pricing Structure Changes

Some users have experienced surprises related to pricing plan changes, which have occasionally required them to adjust their packages and pricing. It's important for users to stay informed about pricing updates.

User Interface Design

A few users have mentioned that the platform's user interface could be more visually appealing or streamlined for a better user experience.

Mobile App Absence

Some users wish that SocketLabs had a mobile application for remote monitoring and management of email campaigns.

Logging and Monitoring

Users have expressed a desire for more control over logging and monitoring, as well as native event alerting options within the platform.

Heading

Pros

Cons

Mailchimp

Easy to Use

Users find Mailchimp easy to use, making it accessible for beginners.

Templates and Customization

It offers customizable email templates, allowing users to create professional-looking emails.

Integration

Users appreciate the integration options, including integration with websites and marketing flows.

Analytics

The platform provides detailed performance metrics and analytics to track the success of email campaigns.

Free Plan for Start-ups

The availability of a free plan is a plus, especially for small businesses and start-ups.

Pricing

Some users find the pricing a bit on the higher side, which can be challenging for small organizations. They suggest more flexible pricing plans.

Limits on Free Plan

The free plan has limitations, such as a limit on the number of contacts and emails, which may not be sufficient for growing businesses.

Integration Challenges

Users have faced difficulties when trying to integrate Mailchimp with other platforms.

Customization

Some users mentioned limited customization options, particularly regarding email templates.

Customer Support

There is feedback that customer support responsiveness could be improved.

Elastic Email

Reliable email sending platform for bulk emails

Users appreciate Elastic Email for its ability to reliably send out bulk emails without issues, thanks to its servers and IPs.

Affordable pricing

Users find Elastic Email's pricing to be competitive and affordable, making it a cost-effective choice for email marketing.

Easy to use

Elastic Email is considered user-friendly, making it suitable for those new to email marketing as well as more experienced users.

Automation and transactional email capabilities

Users highlight Elastic Email's support for automated email campaigns and transactional emails, making it a versatile tool for various email marketing needs.

Bulk email sending

Elastic Email is well-regarded for its ability to send a large number of emails at once, making it suitable for businesses looking to reach a wide audience.

Slow email delivery

Some users have reported slow email delivery times, which can be a drawback when timeliness is essential.

Pricing may not suit all budgets

While some users find Elastic Email's pricing to be affordable, others may consider it expensive, depending on their needs and budget.

Support response time

Users have noted that the support response time can be slow, which can be frustrating when encountering issues or needing assistance.

Limited template creativity

Users have found Elastic Email's email templates to be lacking in creativity, which might be a limitation for those looking for visually appealing designs.

Issues with server downtime

Users have experienced issues with server downtime, which can disrupt email sending operations.

SocketLabs

Ease of Management

Users find SocketLabs easy to manage through the admin portal. It allows for the quick setup of new servers for campaigns and adjustments to support various initiatives.

Reliable Email Delivery

SocketLabs is known for its reliable email delivery, ensuring that emails are more likely to land in customers' inboxes and not end up in spam.

Support and Customer Service

Users have positive experiences with the customer support team and appreciate the responsive support provided.

Customization and Configuration

SocketLabs offers flexibility with features like custom bounce domains, DKIM signatures, and multiple configurations for different servers, making it suitable for various needs.

Detailed Reporting

Users praise the platform for its robust reporting capabilities, providing insights into sent and delivered emails.

Pricing Structure Changes

Some users have experienced surprises related to pricing plan changes, which have occasionally required them to adjust their packages and pricing. It's important for users to stay informed about pricing updates.

User Interface Design

A few users have mentioned that the platform's user interface could be more visually appealing or streamlined for a better user experience.

Mobile App Absence

Some users wish that SocketLabs had a mobile application for remote monitoring and management of email campaigns.

Logging and Monitoring

Users have expressed a desire for more control over logging and monitoring, as well as native event alerting options within the platform.

Real Voices, Real Experiences

Don't just take our word for it. Hear directly from users on G2 who have used

Mailchimp

,

Elastic Email

and

SocketLabs

firsthand

Reviews for
Mailchimp
4.4
"

The initial markting tool I used is still active & will continue to be part of our future strategies

User-friendly for campaign and content creation. Convenient features like email scheduling & A/B testing, trackable click & open rates. Efficient contact management, and offers affordable plans. I personally prefer the old version that displayed the weekly audience growth rate as a specific number rather than just a percentage on the 'Home' page.

Kuo B.

Real Estate

"

Mailchimp is my favorite marketing platform.

From Mailchimp there are many strengths that can be highlighted. The option to create email campaigns, I must say, is exceptional. I can fully automate the customer journey, achieving better interaction and service. The creation of landing pages is another tool that I consider essential. However, I would like a more polished user interface update. I have spent years watching the same formats.

Nikesh K.

Mid Market

Reviews for
Elastic Email
4.3
"

Best Email Marketing Software for any business

We could use some API-based technologies and connect transactional messaging with SMTP. The solution is effective. Our inquiries were answered by the documentation. We have to take care of our expenses as a startup. Elastic Email provides a fantastic solution at a reasonable cost. We also adore their support staff. Although we didn't frequently require them, whenever an issue arose, their prompt response relieved our pain.

Johana M.

Mid-Market

"

The best in world Email Marketing and Lead generation tool :-)

Elastic email is effortless in use and is one of the easiest tools for Email marketing domain and expertise. Easy to use UI/UX and great deliverability is its USP. I love the fact how easily Elastic email has helped us gain more leads and nurture existing leads with email and nurture campaigns. Love the fact how easy it is to use and operate. The integrations and analytics of email deliverability can be increased to enhance tracking of the campaigns.

Anal P.

Analyst

Reviews for
SocketLabs
4.5
"

Great product, easy to use.

The ease of management. I am able to manage the services with the admin portal with ease setup new servers for campaigns and adjust them on the fly to support our different initiatives. One if the main uses for us it to send emails to our clients and track results. Offloads responsibility of supporting an internal email service and addresses email spam rules. Also helps us track opt out request and complaints.

Verified User

Mid-Market

"

The best in world Email Marketing and Lead generation tool :-)

Elastic email is effortless in use and is one of the easiest tools for Email marketing domain and expertise. Easy to use UI/UX and great deliverability is its USP. I love the fact how easily Elastic email has helped us gain more leads and nurture existing leads with email and nurture campaigns. Love the fact how easy it is to use and operate. The integrations and analytics of email deliverability can be increased to enhance tracking of the campaigns.

Anal P.

Analyst

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