| Best when | SuprSendEngineering, product and growth all send to users, on every channel and for every customer account | BrevoA marketing team runs email-led campaigns to a contact list, with a CRM and live chat |
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| Who uses it | SuprSendEngineers, product, growth, and agents over MCP; unlimited seats | BrevoMarketers and sales reps; 1 seat on Free and Starter, 10 on Professional |
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| Messages covered | SuprSendTransactional, product and customer engagement, in one system | BrevoMarketing campaigns and automations; transactional email, SMS and WhatsApp by API |
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| Built and changed from | SuprSendDashboard agent, your own agent over MCP, CLI and API | BrevoDashboard with Aura; REST API; hosted MCP without automations |
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| Channels | SuprSendEmail, SMS, WhatsApp, mobile push, web push, Slack, Teams, in-app, webhook; every plan | BrevoEmail; SMS on credits; web push from Starter; WhatsApp and mobile push on Professional |
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| Data model | SuprSendUsers with JSON properties, lists, objects, nested tenants | BrevoContacts with typed attributes, lists, segments, companies, deals; custom objects from Professional |
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| Multi-tenancy | SuprSendNested tenants with own provider, domain, template version, defaults, feed | BrevoOne brand per account; sub-organisations on Enterprise |
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| Preferences | SuprSendPer category and channel, digest schedule, tenant defaults | BrevoList subscriptions; consent groups for email topics on Professional |
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| Workflows | SuprSendOne send step for all channels; branch, batch, digest, routing, failover | BrevoTriggers, delays, splits, wait for event; one action per channel |
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| In-app | SuprSendInbox for web and mobile, headless option | BrevoNo inbox; live chat widget and pop-ups |
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| Provider failover | SuprSendOrdered vendor list with timer and delivery-confirmation stop | BrevoNo second provider; Brevo delivers every channel |
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| Environments and test mode | SuprSendDevelopment, staging, production; test mode blocks delivery | BrevoOne live account; sandbox header on the transactional email API |
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| Log retention | SuprSend30 days Free, 90 days paid, custom Enterprise | BrevoTransactional email logs kept without a time limit below 10 million events |
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| AI | SuprSendAgent builds workflows, writes copy, reads logs, in dashboard or Slack; Agent SDK | BrevoAura drafts copy and automations in the dashboard; hosted MCP |
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| Hosting | SuprSendSuprSend cloud on every plan; your VPC, on-prem or BYOC on Enterprise, full product, supported | BrevoBrevo cloud, hosted in France and Germany |
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| Pricing model | SuprSendPer notification per channel; digest counts as one; users free | BrevoMonthly email sends with a contact cap per tier; SMS and WhatsApp on credits |
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| Implementation | SuprSendDays: SDK or API call, workflows in the dashboard or by CLI | BrevoDays for email; Professional and Enterprise onboarding through sales |
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| Compliance | SuprSendSOC 2 Type II, GDPR, HIPAA BAA on Enterprise | BrevoISO 27001:2022, GDPR |
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| G2 | SuprSend4.8, 129 reviews | Brevo4.5, 2,715 reviews |
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