Looking for which Email provider will be the best for your use case among
SMTP.com
vs
SparkPost
?
Compare
SMTP.com
vs
SparkPost
head-to-head on factors such as their
features, pricing, latency, deliverability and more.
Introducing
SMTP.com
vs
SparkPost
,
two industry leading Email vendors that are transforming the way businesses connect with their audience
A comprehensive email solution for businesses of all sizes. Includes features such as email tracking, reporting, & automation. Easy integration with popular platforms.
A comprehensive email solution for businesses of all sizes. Includes features such as email tracking, reporting, & automation. Easy integration with popular platforms.
In a market flooded with Email providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.
N/A
/api/v1/webhooks
N/A
/api/v1/events
/v4/account
/api/v1/recipient-lists
/v4/messages
/api/v1/transmissions/
Docs
Docs
Google sheets, Trello, Shopify, Wordpress + 8 others
AtomicMailSender, DirectMail, The Browser + 40 more
Yes
Yes
N/A
/api/v1/webhooks
N/A
/api/v1/events
/v4/account
/api/v1/recipient-lists
/v4/messages
/api/v1/transmissions/
Docs
Docs
Google sheets, Trello, Shopify, Wordpress + 8 others
AtomicMailSender, DirectMail, The Browser + 40 more
Yes
Yes
Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.
Users appreciate that SMTP.com is a dependable service for sending emails. It ensures the emails are delivered successfully.
Users have experienced good email deliverability with SMTP.com. It helps emails reach their intended recipients' inboxes, which is crucial for email marketing.
Users have mentioned that SMTP.com has responsive and helpful customer support. This is essential for addressing any issues or concerns.
SMTP.com is reported to work well with various applications and services, making it easy to set up and use.
SMTP.com provides useful analytics and reporting, helping users understand the performance of their email marketing campaigns.
Some users find SMTP.com to be overpriced compared to other email delivery services.
A few reviewers mentioned that the cancellation process can be challenging and may require a 30-day notice, potentially resulting in an extra month of charges.
SMTP.com doesn't seem to offer a free trial, which might make it less accessible for those looking to test the service.
Users mentioned difficulties with sending emails to specific domains. This might be a concern if you need to communicate with recipients in regions with restrictions.
Some users find SparkPost to be easy to handle, making it accessible for both tech-savvy individuals and those less familiar with email marketing.
Users appreciate SparkPost's ability to deliver emails effectively, ensuring that messages reach their intended recipients.
SparkPost offers robust analytics features, allowing users to track important metrics such as opens, clicks, unsubscribes, and bounces. This data can be valuable for optimizing email campaigns.
SparkPost provides users with a variety of customizable email templates, making it easier to create professional and visually appealing emails.
Some users have had positive experiences with SparkPost's customer support, particularly when dealing with email deliverability issues.
A significant concern expressed by several users is that SparkPost has been reported to suspend accounts without clear reasons. This suspension can happen shortly after payment, and some users feel that there's a lack of communication or explanation from SparkPost regarding these account suspensions.
Users have mentioned issues with the responsiveness of SparkPost's support team. Some have reported slow response times, which can be frustrating when dealing with time-sensitive issues.
Some users feel that the available templates in SparkPost are more geared towards social media purposes, potentially limiting the platform's suitability for other types of content.
Users have indicated that most templates are designed primarily for social media, which may not be suitable for all email marketing needs.
A few users have noted that they would like more flexibility to customize templates to their specific requirements.
SparkPost may require advanced knowledge or development assistance for setting up dedicated IP environments, and some users have expressed the need for more guidance in this area.
Users appreciate that SMTP.com is a dependable service for sending emails. It ensures the emails are delivered successfully.
Users have experienced good email deliverability with SMTP.com. It helps emails reach their intended recipients' inboxes, which is crucial for email marketing.
Users have mentioned that SMTP.com has responsive and helpful customer support. This is essential for addressing any issues or concerns.
SMTP.com is reported to work well with various applications and services, making it easy to set up and use.
SMTP.com provides useful analytics and reporting, helping users understand the performance of their email marketing campaigns.
Some users find SMTP.com to be overpriced compared to other email delivery services.
A few reviewers mentioned that the cancellation process can be challenging and may require a 30-day notice, potentially resulting in an extra month of charges.
SMTP.com doesn't seem to offer a free trial, which might make it less accessible for those looking to test the service.
Users mentioned difficulties with sending emails to specific domains. This might be a concern if you need to communicate with recipients in regions with restrictions.
Some users find SparkPost to be easy to handle, making it accessible for both tech-savvy individuals and those less familiar with email marketing.
Users appreciate SparkPost's ability to deliver emails effectively, ensuring that messages reach their intended recipients.
SparkPost offers robust analytics features, allowing users to track important metrics such as opens, clicks, unsubscribes, and bounces. This data can be valuable for optimizing email campaigns.
SparkPost provides users with a variety of customizable email templates, making it easier to create professional and visually appealing emails.
Some users have had positive experiences with SparkPost's customer support, particularly when dealing with email deliverability issues.
A significant concern expressed by several users is that SparkPost has been reported to suspend accounts without clear reasons. This suspension can happen shortly after payment, and some users feel that there's a lack of communication or explanation from SparkPost regarding these account suspensions.
Users have mentioned issues with the responsiveness of SparkPost's support team. Some have reported slow response times, which can be frustrating when dealing with time-sensitive issues.
Some users feel that the available templates in SparkPost are more geared towards social media purposes, potentially limiting the platform's suitability for other types of content.
Users have indicated that most templates are designed primarily for social media, which may not be suitable for all email marketing needs.
A few users have noted that they would like more flexibility to customize templates to their specific requirements.
SparkPost may require advanced knowledge or development assistance for setting up dedicated IP environments, and some users have expressed the need for more guidance in this area.
Don't just take our word for it. Hear directly from users on G2 who have used
SMTP.com
and
SparkPost
firsthand
What I like best about SMTP.com is that I don't have to worry about junky and spammy websites causing the shared IP address to get penalized. That was the most critical factor for me when it came to me choosing SMTP.com over a competitor. The two main dislikes I have at the moment are that SMTP.com doesn't have a more affordable plan, and it does go down for a few minutes every few months or so, which could equate to lost leads.
Strategy Director & Financial Services
They have quite an aggressive sales team but the level of support and expertise they have is amazing. We had deliverability issues with sparkpost before and they just shut down our account and with smtp folks we were able to quickly setup everything and have good results so far. No interface to manage email campaigns
Email Marketing and Campaigns manager
Best about this product is -Easy to handle, Better deliverability, Track opens, clicks, unsubscribe, bounce, etc, Have template builder, Get help of customer sucess in-case face any issues such as email deliverability, spam issues etc. We have implemented the same in our marketing automation flow through webengage and the jorneys works well. We would need more support in future whenever we increase our automation journey flow!
Founding Member
I use Sparkpost to manage my customers' email domains through our platform, so I have a pretty narrow use case, but it works perfectly for that use case - no complaints! The only thing I don't like is that domain verification resets after a given timeframe. But I don't think that's something specific to Sparkpost. The only thing I don't like is that domain verification resets after a given timeframe. But I don't think that's something specific to Sparkpost.
Mid-Market
Compare email providers Amazon SES vs smtp.com in US in 2024 on parameters such as features, pricing, APIs, reliability, uptime, and integration.
Compare email providers Mailchimp vs smtp.com in 2024 on parameters such as features, pricing, APIs, reliability, uptime, and integration.
Compare email providers Mailgun vs smtp.com in 2024 on parameters such as features, pricing, APIs, reliability, uptime, and integration.
