#7 Best Vonage Alternatives and Competitors (2024) - Latency, Pricing, Compliance, API

Discover the top 7 Vonage alternatives & competitors for 2024. Explore lower-cost options, compliance, and APIs. Join the discussion on Vonage alternatives Reddit.

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Comparative Guide:

#7 Best Vonage Alternatives and Competitors (2024) - Latency, Pricing, Compliance, API

In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.

Features

Interactive Voice Response

Plivo

Supported

Twilio

Supported

MessageBird

Supported

Telnyx

Supported

Ring Central

Supported

Bandwidth

Supported

Sinch

Supported

Recording and Transcriptions

Plivo

Supported

Twilio

Supported

MessageBird

Supported

Telnyx

Supported

Ring Central

Supported

Bandwidth

Supported

Sinch

Supported

Carrier Route Optimization

Plivo

Supported

Twilio

Supported

MessageBird

Supported

Telnyx

Supported

Ring Central

Supported

Bandwidth

Supported

Sinch

Supported

Free Inbound SMS

Plivo

Not Supported

Twilio

Not Supported

MessageBird

Supported

Telnyx

Supported

Ring Central

Not Supported

Bandwidth

Supported

Sinch

Not Supported

Concatenation

Plivo

Supported

Twilio

Supported

MessageBird

Supported

Telnyx

Supported

Ring Central

Supported

Bandwidth

Supported

Sinch

Supported

Cost

Dedicated Number

Plivo

$1/month

Twilio

$1/month

MessageBird

$1/month

Telnyx

$1/ month

Ring Central

Monthly Bundled Plan

Bandwidth

$0.035/ month

Sinch

$1/month
Incoming SMS

Plivo

$0.0065/ message

Twilio

$0.00075/message

MessageBird

FREE

Telnyx

FREE

Ring Central

$0.0085/ message

Bandwidth

FREE

Sinch

$0.00078/ message
Outgoing SMS

Plivo

$0.0065/ message

Twilio

$0.00075/message

MessageBird

$0.0071/message

Telnyx

$0.067/ message

Ring Central

$0.0085/ message

Bandwidth

$0.005/ message ++

Sinch

$0.00078/ message

Security

Encryption

Plivo

TLS/ HTTP
AES 256

Twilio

TLS 1.2 / HTTP
AES 256

MessageBird

TLS

Telnyx

WebRTC & TLS
SRTP/ZRTP

Ring Central

AES 256

Bandwidth

TLS

Sinch

TLS
AES 256
Certification

Plivo

SOC 2

Twilio

ISO/IEC 27017
ISO/IEC 27001
ISO/IEC 27018
FIPS 140-2 Level 3
SOC 2
CSA STAR

MessageBird

SOC 2 Type II
ISO/IEC 27001:2013

Telnyx

ISO/IEC 27001:2013
ISO/ IEC 27000
SOC 2 Type II
SOC I Type II

Ring Central

ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
ISO/IEC 27018
SOC I Type II
SOC 2 Type II

Bandwidth

ISO/IEC 27001:2013
SOC 2 Type II

Sinch

ISO/ IEC 27001 - 2022
ISO 9001:2015
SOC 2 Type II
Compliance

Plivo

GDPR
HIPPA
PCI DSS

Twilio

HIPPA
GDPR
PCI DSS

MessageBird

GDPR
Dutch ACM

Telnyx

Avaya Compliant
HIPPA
GDPR

Ring Central

HIPPA
GDPR

Bandwidth

CPNI
GDPR 7 HIPPA
US State Privacy Laws

Sinch

HIPPA
PCI DSS
Authentication IDs / Tokens

Plivo

Yes

Twilio

Yes

MessageBird

Yes

Telnyx

Yes

Ring Central

Yes

Bandwidth

Yes

Sinch

Yes

Rate Limits

Outbound Throughput Limit Range

Plivo

0.25-100 MPS

Twilio

1 MPS

MessageBird

1 MPS

Telnyx

10 MPS

Ring Central

10 MPS

Bandwidth

1-100 MPS

Sinch

1-75 MPS
Character Limits Accepted

Plivo

1600 Concatenated/ 160

Twilio

1600 Concatenated / 160

MessageBird

160

Telnyx

160

Ring Central

160

Bandwidth

160

Sinch

2000 Concatenated / 160

Features

Plivo

Twilio

MessageBird

Telnyx

Ring Central

Bandwidth

Sinch

Interactive Voice Response

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Recording and Transcriptions

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Carrier Route Optimization

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Free Inbound SMS

Not Supported

Not Supported

Supported

Supported

Not Supported

Supported

Not Supported

Free Inbound SMS

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Cost

Plivo

Twilio

MessageBird

Telnyx

Ring Central

Bandwidth

Sinch

Interactive Voice Response
$1/month
$1/month
$1/month
$1/ month
Monthly Bundled Plan
$0.035/ month
$1/month
Recording and Transcriptions
$0.0065/ message
$0.00075/message
FREE
FREE
$0.0085/ message
FREE
$0.00078/ message
Free Inbound SMS
$0.0065/ message
$0.00075/message
$0.0071/message
$0.067/ message
$0.0085/ message
$0.005/ message ++
$0.00078/ message

Security

Plivo

Twilio

MessageBird

Telnyx

Ring Central

Bandwidth

Sinch

Encryption
TLS/ HTTP
AES 256
TLS 1.2 / HTTP
AES 256
TLS
WebRTC & TLS
SRTP/ZRTP
AES 256
TLS
TLS
AES 256
Certification
SOC 2
ISO/IEC 27017
ISO/IEC 27001
ISO/IEC 27018
FIPS 140-2 Level 3
SOC 2
CSA STAR
SOC 2 Type II
ISO/IEC 27001:2013
ISO/IEC 27001:2013
ISO/ IEC 27000
SOC 2 Type II
SOC I Type II
ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
SSAE 16
SOC I Type II
SOC 2 Type II
ISO/IEC 27001:2013
SOC 2 Type II
SSAE 16
ISO/ IEC 27001 - 2022
ISO 9001:2015
SOC 2 Type II
Compliance
GDPR
HIPPA
PCI DSS
HIPPA
GDPR
PCI DSS
GDPR
Dutch ACM
Avaya Compliant
HIPPA
GDPR
HIPPA
GDPR
CPNI
GDPR 7 HIPPA
US State Privacy Laws
HIPPA
PCI DSS
Authenttication IDs / Tokens
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Rate Limits

Plivo

Twilio

MessageBird

Telnyx

Ring Central

Bandwidth

Sinch

Outbound Throughput Limit Range
0.25-100 MPS
1 MPS
1 MPS
10 MPS
10 MPS
1-100 MPS
1-75 MPS
Character Limits Accepted
1600 Concatenated/ 160
1600 Concatenated / 160
160
160
160
160
2000 Concatenated / 160

SMS Price Calculator:
The Ultimate SMS Vendor Comparison Tool

While Vonage SMS is a popular choice for businesses seeking reliable SMS communication, there are several notable Vonage SMS alternatives worth considering. In this comprehensive comparison, we'll delve into seven of these alternative SMS providers, exploring their key features and strengths. By evaluating these alternatives, you can make an informed decision to optimize your SMS communication, ensuring efficient and engaging interactions with your customers. Whether you prioritize global reach, pricing, advanced features, or security, these alternatives offer diverse solutions to meet your unique SMS communication needs.

1. Plivo SMS: A Feature-Packed Vonage SMS Alternative

Plivo SMS is a dynamic SMS communication platform used by businesses globally. It provides a scalable cloud SMS solution with support for multiple languages in its text-to-speech feature. Plivo SMS establishes direct connections with businesses, eliminating intermediaries and ensuring seamless SMS communications.

Unique Features:

  • Advanced AI Integration: Plivo SMS integrates advanced AI to empower businesses with robust tools for enhanced customer service and efficient workflows, resulting in more engaging SMS interactions.
  • Comprehensive SMS APIs: With a wide range of APIs for SMS, voice, video, and more, Plivo SMS offers the tools needed to meet specific SMS communication requirements.
  • Global Presence with Local SMS Reach: Plivo SMS's extensive global infrastructure allows businesses to have a local presence in multiple countries, fostering familiarity and trust with customers.
  • Enhanced Security with End-to-End Encryption: Plivo SMS prioritizes security, offering end-to-end encryption to protect sensitive data and ensure the privacy and security of SMS communication.
  • Dynamic Scalability: Plivo SMS's dynamic scalability ensures businesses can expand their SMS communication systems seamlessly as they grow, without disruptions or limitations.
  • Seamless Omni-channel SMS Experience: With Plivo SMS's omnichannel capabilities, you can communicate with customers across various channels, creating a more convenient and connected SMS experience.

Pros:

  • AI-driven automation enhances SMS interactions.
  • A wide range of SMS APIs cater to diverse SMS requirements.
  • A global network with local SMS reach ensures a broad customer base.

Cons:

  • Pricing can be complex and may require careful consideration.
  • Some advanced SMS features may require expertise to fully leverage.

Key Specs:

  • 99.99% SMS uptime.
  • Supports iOS, Android, macOS, Linux, and Windows.
  • Pricing varies based on usage and services.

Why Choose Plivo SMS Over Vonage SMS?

  • Plivo SMS offers a feature-rich SMS communication platform with robust AI integration.
  • Comprehensive SMS APIs cater to various business SMS requirements.
  • A global presence and enhanced security provide peace of mind for your SMS communication.

2. Twilio SMS: A Versatile Vonage SMS Alternative

Twilio SMS is a versatile SMS communication software used worldwide by businesses. It offers a scalable cloud SMS platform with support for various languages in its text-to-speech feature. Twilio SMS connects directly with businesses, eliminating the need for intermediaries in your SMS communications.

Unique Features:

  • Advanced AI Integration: Twilio SMS offers advanced AI integration, empowering businesses with robust tools to enhance their customer service and streamline workflows, ensuring more efficient and engaging interactions.
  • Comprehensive SMS APIs: With a wide range of APIs for SMS, voice, video, and more, Twilio SMS provides the tools you need to meet your specific SMS communication requirements.
  • Global Presence with Local SMS Reach: Twilio SMS's extensive global infrastructure allows businesses to have a local presence in multiple countries, fostering familiarity and trust with customers.
  • Enhanced Security with End-to-End Encryption: Twilio SMS prioritizes security, offering end-to-end encryption to protect sensitive data and ensure the privacy and security of your SMS communication.
  • Dynamic Scalability: Twilio SMS's dynamic scalability ensures businesses can expand their SMS communication systems seamlessly as they grow, without disruptions or limitations.
  • Seamless Omni-channel SMS Experience: With Twilio SMS's omnichannel capabilities, you can communicate with customers across various channels, creating a more convenient and connected SMS experience.

Pros:

  • AI-driven automation enhances SMS interactions.
  • A wide range of SMS APIs cater to diverse SMS requirements.
  • A global network with local SMS reach ensures a broad customer base.

Cons:

  • Pricing can be complex and may require careful consideration.
  • Some advanced SMS features may require expertise to fully leverage.

Key Specs:

  • 99.99% SMS uptime.
  • Supports iOS, Android, macOS, Linux, and Windows.
  • Pricing varies based on usage and services.

Why Choose Twilio SMS Over Vonage SMS?

  • Twilio SMS offers a feature-rich SMS communication platform with robust AI integration.
  • Comprehensive SMS APIs cater to various business SMS requirements.
  • A global presence and enhanced security provide peace of mind for your SMS communication.

3. MessageBird SMS: A Seamless Vonage SMS Alternative

MessageBird SMS is a cloud-based messaging platform that excels in providing an exceptional omnichannel SMS communication experience. It allows businesses to integrate various SMS communication channels and services into a single inbox.

Unique Features:

  • Omnichannel SMS Capabilities: MessageBird SMS enables businesses to communicate with customers across multiple SMS channels, making it easier to connect with them on the platforms they prefer.
  • Flow Builder for SMS Workflow Automation: With Flow Builder, you can create custom auto-replies and automate various SMS workflows, streamlining communication processes and ensuring that your customers receive timely responses.
  • Two-way Chat Messaging with Push Notifications: MessageBird SMS offers two-way chat messaging with push notifications, facilitating real-time conversations with your customers.

Pros:

  • Global SMS coverage ensures that you can connect with customers worldwide.
  • Flow Builder simplifies automation and customization of SMS communication workflows.
  • 24/7 SMS support for uninterrupted service.

Cons:

  • Pricing may be higher than some other alternatives.
  • Learning to use all the advanced features effectively may take some time.

Key Specs:

  • 99.95% SMS uptime.
  • Supports web, iOS, and Android.
  • Pricing available upon request.

Why Choose MessageBird SMS Over Vonage SMS?

  • MessageBird SMS offers a robust omnichannel SMS experience, catering to the varied preferences of your customers.
  • Flow Builder simplifies automation and customization of SMS communication workflows.
  • Global SMS coverage and 24/7 support ensure consistent and reliable SMS communication.

4. Telnyx SMS: A Reliable Vonage SMS Competitor

Telnyx SMS offers a distributed infrastructure for unified connectivity. It features a global, private, multi-cloud IP network and intuitive APIs.

Unique Features:

  • Maximize SMS Delivery with Expert Consultation: Telnyx SMS provides expert consultation to maximize the delivery of your SMS messages, ensuring that your important messages reach your customers promptly.
  • Self-Service Porting with Real-Time Data Validation: Simplify the process of transferring your phone numbers to Telnyx with self-service porting and real-time data validation.
  • 24/7 Support at No Extra Cost: Telnyx SMS offers 24/7 customer support at no additional cost, ensuring that you're never left without assistance, enhancing the reliability of your SMS communication systems.

Pros:

  • Competitive pricing model.
  • Intuitive and detailed SMS API documentation.
  • 24/7 customer support.

Cons:

  • Learning curve.
  • Occasional glitches and outages.

Key Specs:

  • 99.999% SMS uptime.
  • Supports Windows, Mac, iOS, Android.
  • Pricing starts at $0.002 per minute for outbound calls, $0.004 per message.

Why Choose Telnyx SMS Over Vonage SMS?

  • Telnyx SMS provides high-quality SMS and video communication.
  • Competitive pricing and
  •  24/7 support at no additional cost.
  • Self-service porting with real-time data validation.

5. RingCentral SMS: A Comprehensive Vonage SMS Competitor

RingCentral SMS is a well-known cloud SMS system available in over 110 countries. It provides powerful APIs for SMS, video, voice, team messaging, fax, and more.

Unique Features:

  • High-Quality and Reliable Cloud SMS Service: RingCentral SMS's cloud SMS service ensures high-quality and reliable voice calls, enhancing your organization's professional image.
  • Integration with Microsoft Teams: Simplify collaboration and communication within your organization with integration into Microsoft Teams, making teamwork more efficient.
  • Customizable Dashboard with 30+ KPIs: Gain insights into your communication efficiency with a customizable dashboard featuring over 30 key performance indicators. This data-driven approach helps you make informed decisions.

Pros:

  • Switch devices with a single button, ensuring accessibility and flexibility.
  • Pre-built business SMS integrations streamline your messaging processes.

Cons:

  • SMS quality may depend on the internet connection.
  • Occasional slow customer support.

Key Specs:

  • 99.999% uptime.
  • Supports web, desktop, Android, and iOS.
  • Pricing starts at $20 per user per month.
  • Why Choose RingCentral SMS Over Vonage SMS?
  • RingCentral SMS offers reliable cloud SMS and advanced call routing.
  • Integration with Microsoft Teams for enhanced collaboration.
  • Customizable dashboard with a wide range of KPIs for data-driven decision-making.

6. Bandwidth SMS: A Flexible Vonage SMS Competitor

Bandwidth SMS is a communications platform known for its flexibility. It offers SMS, voice calls, and emergency services with extensive developer support.

Unique Features:

  • Direct-to-Carrier Network for Quality and Reliability: Bandwidth offers a direct-to-carrier network, ensuring quality and reliability in SMS and call delivery.
  • SMS Transcriptions, Text-to-Speech, and Recording: Enhance SMS efficiency with SMS transcriptions, text-to-speech capabilities, and SMS recording, providing valuable resources for businesses.
  • Nationwide 911 Connectivity: Bandwidth offers nationwide 911 connectivity, adding an extra layer of safety and compliance to your SMS communication.
  • Emergency Calling API: Handle critical situations efficiently with Bandwidth's emergency calling API, ensuring that you're prepared for emergencies.

Pros:

  • Click-to-SMS app for easy customer reach.
  • Webinars for process improvement, ensuring you're making the most of your SMS communication resources.

Cons:

  • Limited global reach.
  • Limited advanced SMS features.
  • Porting delays may impact your SMS communication transition.

Key Specs:

  • Prior notice for planned maintenance downtime.
  • Supports Linux distributions.
  • Pricing starts at $0.010 per minute for domestic outbound.

Why Choose Bandwidth SMS Over Vonage SMS?

  • Bandwidth offers a direct-to-carrier network for superior reliability.
  • Comprehensive SMS and messaging features, including 911 connectivity.
  • Webinars for continuous process improvement, ensuring that you're optimizing your SMS communication resources.

7. Sinch SMS: A Versatile Vonage SMS Alternative

Sinch SMS is a communications platform offering customized SMS campaigns, chatbots, and voice bots for innovative SMS services.

Unique Features:

  • Over 600 Direct Carriers for High SMS Delivery Rates: Sinch boasts over 600 direct carriers, ensuring high SMS delivery rates and making your messages reach your customers reliably.
  • Video API, SIP Trunking, and In-App Video Calling: Sinch provides an array of video communication options, including video API, SIP trunking, and in-app video calling, enhancing your communication and making customer interactions more engaging.
  • Flash SMS and Unified Verification for Cost-Effective Security: Sinch offers cost-effective security measures like Flash SMS and unified verification, reducing the risk of fraudulent activity and enhancing your business's trustworthiness.

Pros:

  • Easy number porting simplifies the process of transferring your phone numbers to Sinch.
  • Number Look-up feature helps you engage customers with the right numbers, enhancing your outreach.

Cons:

  • No desktop application.
  • Occasional SMS delivery issues may affect the reliability of your messaging.

Key Specs:

  • 99.95% SMS uptime.
  • Supports Android, iOS, JavaScript SDK.
  • Pricing starts at $0.0078 for SMS services.

Why Choose Sinch SMS Over Vonage SMS?

  • Sinch boasts over 600 direct carriers for high SMS delivery rates, ensuring that your messages reach their destination.
  • Video API and in-app video calling for enhanced SMS communication, making your customer interactions more engaging.
  • Cost-effective verification methods for businesses, reducing security risks.


In summary, these seven Vonage SMS alternatives offer a wide range of features and capabilities to meet your specific SMS communication requirements. When selecting the right alternative for your business, consider factors such as global reach, pricing, advanced features, and more. Each of these alternatives can optimize your SMS communication, enhance customer interactions, and ultimately contribute to your business's success.

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